FTF Coffee Barista (open availability including weekends)- 6484

The GIANT Company; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Full time

Job summary

The GIANT Company is seeking a team member to provide exceptional customer service in a fast-paced store environment. Responsibilities include taking and fulfilling purchases, demonstrating products, and maintaining high standards of quality and safety for food items.

You will work as part of a dedicated team, potentially handling barista duties and learning store procedures while contributing to a welcoming shopping experience for customers across our Pennsylvania locations.

Qualifications

• Barista or supervisory experience preferred.
• Authorized to work in the U.S.
• Valid identification.
• Must meet performance standards including regular attendance.
• Food handling certificate preferred; strong customer focus and interpersonal skills.

Responsibilities

• Provide exceptional customer service and connect with each customer.
• Effectively recommend products and accommodate purchases to enhance the customer experience.
• Provide product demonstrations and sampling as needed.
• Maintain high quality standards for products per company specs.
• Follow safe food handling practices and maintain cleanliness.
• Adhere to merchandising, stock rotation, and storage standards.
• Present a professional appearance during every shift.
• Support store profitability through proper cash handling and register use.
• Assist with inventory and stock control.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Barista experience

Supervisory experience

Customer service

Job description

Category/Area of Expertise: Retail Store Positions

Job Requisition: 560921

Address: USA-PA-Lancaster-1605 Lititz Pike

Store Code: GC - Store Mgrs (2600461)

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

PRIMARY PURPOSE

At The GIANT Company, we are passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey. We are committed to being an inclusive place to work and shop. Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member. We also take pride in connecting families for a better future. If you're ready for a purposeful career, join our GIANT family. You'll help us make a difference while making some great connections and friendships along the way.

DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service:
• Welcome and connect with each customer.
• Effectively recommend products and accommodate purchases to enhance the customer experience.
• Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards:
• Only serve items that meet visual and product quality standards.
• Demonstrate knowledge and practice of safe food handling.
• Follow merchandising, stock, rotation, and storage standards.
• Present oneself in a clean professional manner during every shift.
• Contribute to Store Profitability:
• Follow proper cash handling procedures and register policies.
• Follow inventory and stock guidelines.
• Assume responsibility to learn and demonstrate knowledge as a barista:
• Responsible for self-initiated learning beyond the standard training program.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

QUALIFICATIONS

• Preferable supervisory and/or barista experience.
• Must be authorized to work in the U.S.
• Must have valid identification.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Special skills: customer focused, strong interpersonal skills, and food handling certificate preferred.

PHYSICAL REQUIREMENTS

• Shift hours: minimum 4-hour shifts or more depending upon business needs
• Job cycles: continual max
• Lift/carry: 50 lbs.
• Stand 55%, sit 0%, walk 45%
• Category IV: lifting, carrying, P/P up to 50 lbs.
• Max pull static: 20 lbs.

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.