FT Valet Overnight shift- Marriott Orlando Downtown

AAA Parking; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

AAA Parking in Orlando is seeking a friendly valet to greet guests, open doors, assist with luggage, explain services, and ensure a seamless, memorable arrival and departure experience for every guest in our care.

You will handle vehicles and keys, maintain a clean, professional appearance, collaborate with hotel staff, follow safety protocols, report incidents, and provide outstanding service during high guest volume in an outdoor, fast paced environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle stressful situations with poise.
• Basic English reading, writing, and communication skills.
• Must be at least 18 years old.
• Valid driver's license with a clean driving record.
• Flexible schedule based on business needs.
• Successfully pass a background and driving record check.
• Previous hospitality or high-end customer service experience preferred.

Responsibilities

• Greet and welcome guests, explain prices and car retrieval procedure.
• Open hotel doors and assist with luggage.
• Offer information about services, facilities, and local attractions.
• Assist guests with special needs or disabilities.
• Retrieve and park vehicles promptly and maintain keys securely.
• Keep valet area clean, organized, and inviting.
• Work closely with hotel staff to ensure smooth arrivals and departures.
• Communicate effectively with colleagues to coordinate valet operations.
• Follow safety protocols and report incidents to supervisor immediately.
• Perform routine inspections of valet area and equipment.

Skills

Excellent communication andinterper

Poise under pressure

Basic English reading writing

18+ years old

Valid driver license

Flexible schedule

Background check clearance

Hospitality experience

Job description

Join the AAA Parking family and work as a Valet . Make extra money, meet new people, and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude, polished appearance, and a commitment to excellence to ensure a seamless and memorable guest experience.

Key Responsibilities

1. Guest Interaction

• Greet and welcome all guests in a proper manner.
• Explain prices and the car retrieval procedure clearly to guests.
• Open hotel doors for guests and assist with luggage.
• Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions.
• Assist guests with special needs or disabilities.

2. Vehicle Handling

• Fill out valet ticket properly and conduct vehicle damage check
• Retrieve and park vehicles for guests quickly and efficiently.
• Maintain keys in an organized and secure manner.

3. Appearance and Presentation

• Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards.
• Ensure the valet area is clean, organized, and inviting.

4. Team Collaboration

• Work closely with the hotel staff to ensure smooth guest arrivals and departures.
• Communicate effectively with colleagues to coordinate valet operations.
• Support team members during busy periods or special events.

5. Safety and Security

• Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.
• Report any accidents, injuries, or incidents to the supervisor immediately.
• Perform routine inspections of the valet area and equipment.

6. Maintain The AAAs of Service

• Attitude: A positive, can-do attitude with a passion for providing exceptional service.
• Appearance: Impeccable grooming and a professional appearance, reflecting the high standards of our clients and AAA Parking.
• Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations.

About AAA Parking

With over 60 years of experience in the parking industry, AAA Parking is dedicated to enhancing value through excellent experiences for both our customers and employees. We focus on Attitude, Assistance, and Appearance to deliver the highest standards of quality, honesty, and professionalism.

Qualifications

• Must be at least 18 years old.
• Valid drivers license with a clean driving record.
• Excellent communication and interpersonal skills.
• Basic English reading, writing, and communication skills.
• Strong attention to detail and ability to handle stressful situations with poise.
• Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds).
• Flexible schedule based on business needs.
• Successfully pass a background and driving record check.
• Previous experience in hospitality or high-end customer service role preferred.

Working Environment

Outdoor setting with exposure to weather conditions.

High guest interaction and fast-paced environment.

Frequent lifting, bending, and walking/running.