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About Miracle Hill Ministries
Miracle Hill Ministries is South Carolina's largest provider of homeless services, dedicated to serving people experiencing homelessness physically, emotionally, and spiritually. We share the Good News of Jesus as they work towards independence, stability, and healthy relationships.
Position Summary
This role involves leading a high-performing team to ensure the thrift store operates efficiently and positively. Success is measured by meeting or exceeding sales goals through Christ-centered leadership and personal demonstration.
Essential Duties and Responsibilities
- Ensure store employees and volunteers align with Miracle Hill Ministries' philosophy and policies.
- Provide Christ-centered leadership that promotes fairness, dignity, and respect.
- Foster a positive work culture, good stewardship, and efficient processes to meet performance goals.
- Recruit, hire, train, and evaluate staff; provide ongoing coaching and disciplinary actions as needed.
- Develop strategies and events to increase traffic and profitability.
- Manage work schedules and assign duties to staff and volunteers.
- Oversee merchandise processing, set daily goals, and ensure proper merchandise placement.
- Implement pricing strategies based on supply and demand.
- Oversee inventory needs and coordinate ordering from vendors.
- Promote a Christ-centered environment and excellent customer engagement.
- Manage payroll and operating expenses within budget.
- Address employee, donor, and customer concerns promptly and respectfully.
- Maintain store cleanliness and safety standards.
- Ensure proper cash handling and financial record-keeping.
- Follow safety guidelines, report hazards, and correct incidents.
- Share the good news of Jesus Christ, give personal testimonies, and pray with/for those served.
- Use personal mobile devices for work duties if applicable, with reimbursement.
- Perform other duties as assigned, including store associate/supervisor tasks.
Physical Demands
- Ability to see, hear, speak, bend, lift up to 35 pounds, and stand for long periods.
- Repetitive use of tagging and pricing guns.
- Reach into bottom of storage boxes.
Supervisory Responsibilities
- Thrift Store Supervisors, Associates, Volunteers, Community Service Guests
Core Attributes and Expectations
- Reflect Miracle Hill's Core Values: Christ-centered, compassion, integrity, continual growth.
- Strong organizational, time management, and multitasking skills.
- Motivate self and others, model good work habits, and communicate effectively.
- Exhibit servant leadership, humility, accountability, flexibility, and problem-solving skills.
- Coach, train, and develop team members to foster a positive environment.
- Be open to learning and leading change.
Qualifications & Education
- BA in a related field preferred, but not required.
- At least 3 years retail experience, with 1+ year in a supervisory role preferred.
- Basic computer skills, cash handling, and cash register operation required.
- Valid SC driver’s license and a clean MVR record are required.
- Ability to operate pallet jacks and forklifts; certification may be required.
- Additional specialized training as needed.
Religious Requirements
- As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals sharing its faith and doctrinal beliefs.
- Applicants must read and agree with our statement of faith and qualifications.