FT Teller

BancFirst; Shawnee (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking bank that values community and personal growth. As a Teller, you'll be at the forefront of customer interactions, ensuring accurate transactions and promoting banking products. This role requires a commitment to exceptional service and adherence to policies, all while working in a supportive environment that encourages professional development. With a focus on teamwork and communication, you'll play a vital role in enhancing customer experiences and contributing to the bank's success. If you're looking for a long-term career with opportunities for advancement, this position is perfect for you.

Benefits

Excellent Benefits

Learning Environment

Opportunities for Advancement

Qualifications

• High School Diploma or GED required.
• Outstanding communication skills are essential for this role.

Responsibilities

• Process transactions accurately and efficiently.
• Promote banking products and provide exceptional customer service.

Skills

Customer Service

Communication Skills

Critical Thinking

Teamwork

Time Management

Education

High School Diploma/GED

Tools

Teller Machines

Computer Systems

Job description

Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful.
2. Receives and processes multiple transactions with emphasis on accuracy.
3. Sells money orders and official checks.
4. Promotes BancFirst services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply.
5. Extraordinary customer service will be required at all times.
6. Consistent execution of policies and procedures.
7. Perform other job-related duties or special projects as assigned.
8. Regular and consistent attendance and punctuality is an essential function of the job.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

1. High School Diploma/GED.
2. Knowledge of teller cash limits, teller machines, and preparation of teller work.
3. Ability to balance teller cash and maintain acceptable balancing percentages as defined by management.
4. Maintain Branch cash vault (if applicable).
5. Knowledge of consignment items and their issuance.
6. Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.
7. Work well individually and with a team while maintaining a positive attitude.
8. Must demonstrate a business professional image and demeanor.
9. Outstanding listening and communication skills, both written and verbal.
10. Work well under stress and deadlines while managing multiple tasks.
11. Critical thinking skills.
12. Ability to work various hours as assigned to meet the needs of the business (open/close branch).
13. Able to perform opening and closing duties while maintaining security standards.

PREFERRED SKILLS AND QUALIFICATIONS

1. Previous teller experience a plus, but will train.

PHYSICAL REQUIREMENTS

1. Constant use of computer screens.
2. Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
3. Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching.
4. Ability to sit and/or stand for long periods of time during the workday.
5. Long periods of typing and repetitive motion.
6. Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags).

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.