FT Teller

Trax-Credit-Union; Riverview (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

Trax Credit Union is seeking a friendly Teller to deliver outstanding member experiences and build relationships at the branch. You will handle transactions, uncover member needs, and guide conversations toward helpful financial solutions.

The role emphasizes accuracy, compliance, and a service-first mindset to support community members in achieving financial well-being.

Qualifications

• Six months of customer service and/or cash handling experience.
• Strong communication and people skills.
• High school diploma or equivalent required.

Responsibilities

• Welcome members with a warm, friendly, and professional attitude
• Build relationships through conversation, active listening, and personalized service
• Process cash, check, and other routine transactions accurately and efficiently
• Maintain cash controls, balance work accurately, and follow operational procedures
• Identify member needs and recommend helpful products and services
• Support branch referral goals through natural, solution-focused conversations
• Make follow-up calls to strengthen member relationships and provide support
• Follow all policies, procedures, and regulatory requirements
• Work collaboratively with team members to support branch operations

Skills

Customer service

Cash handling

Communication skills

People skills

Education

High school diploma or equivalent

Job description

Description

Are you outgoing, friendly, and energized by helping people? Trax Credit Union is looking for a people-first Teller who loves creating great member experiences, building relationships, and making a positive impact with every interaction. In this role, you’ll be a trusted first point of contact for our members. You’ll handle transactions accurately, uncover member needs, and connect people with solutions that support their financial well-being.

Key Responsibilities

• Welcome members with a warm, friendly, and professional attitude
• Build relationships through conversation, active listening, and personalized service
• Process cash, check, and other routine transactions accurately and efficiently
• Maintain cash controls, balance work accurately, and follow operational procedures
• Identify member needs and recommend helpful products and services
• Support branch referral goals through natural, solution-focused conversations
• Make follow-up calls to strengthen member relationships and provide support
• Follow all policies, procedures, and regulatory requirements
• Work collaboratively with team members to support branch operations

Requirements

• Six months of customer service and/or cash handling experience, preferably in a financial institution
• Strong communication and people skills
• High school diploma or equivalent required

This is a full-time position. Typical hours are Monday through Friday, 8:00 AM to 6:00 PM with rotating Saturdays from 9:00 AM-12:00PM. Occasional travel to other branches or for training may be required.

Why Trax Credit Union

At Trax, we invest in our employees so they can deliver their best every day. We are proud to offer the following benefits:

• Medical, Dental, and Vision coverage
• Employer-paid Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 401(k) Retirement Plan
• Free Choice Plus Checking Account
• Exclusive Employee Financial Perks after 90 days on the job
• Loan discounts for consumer and home loans

Our Commitment

At Trax Credit Union, we don’t just manage finances—we help people move forward. If you are passionate about making a difference, leading with integrity, and creating meaningful impact in your community, we encourage you to apply.