FT Steward

HEI Hotels; United States; Remote; USD 20,000 - 21,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation and holidays

Pet insurance

401(k) with matching

Hotel room discounts

YouDecide program

Job summary

HEI Hotels and Resorts is hiring a Kitchen and Banquet Assistant at the Astor Crowne Plaza New Orleans. You will assist in cleaning and organizing the Kitchen and Banquet areas, supporting cooks and service staff to maintain smooth operations.

Role requires physical stamina, ability to lift heavy items, and careful ware handling. You will sort soiled ware, wash dishes, polish silverware, and keep equipment clean, while adhering to hotel standards and attendance rules.

Qualifications

• Knowledge of service ware to enhance guest experience.
• Ability to push/pull carts up to 150 pounds with/without accommodation.
• Ability to transport heavy objects through a crowded room with/without accommodation.
• Ability to lift and carry items up to 200 lbs with/without accommodation.
• Effective verbal and written communication.
• Adapt communication style to different audiences.

Responsibilities

• Assist in cleaning and organizing the Kitchen and Banquet area.
• Sort soiled ware for dish or pot machines.
• Wash ware and restock storage areas.
• Keep dish machine clean and filled; operate burnishing machine.
• Detarnish and polish silverware; clean kettles and pots.
• Attend work regularly and perform other duties as assigned.

Skills

Service ware knowledge

Lifting heavy objects

Verbal and written communication

Adapt communication style

Job description

About Us

Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking.

Compensation

Salary Range: $14.50 - $15.50 Hourly. Tipped/Service Charge Eligible? No. Discretionary Performance Bonus Eligible? No.

Overview

Assist in the cleaning and organizing of the Kitchen and Banquet area.

Essential Duties and Responsibilities

• Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly.
• Quickly wash all ware and replace in storage areas as designated.
• Physical strength and stamina are essential to this position due to the high activity level.
• Keep dish machine properly cleaned and filled with water per hotel standards.
• Operate burnishing machine to ensure proper finish on silverware.
• De-tarnish and polish silver for proper appearance.
• Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of service ware and how to maintain same in order to complement guest experience.
• Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
• Ability to transport heavy objects through a crowded room with or without reasonable accommodation.
• Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 200lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

Equal Opportunity Employer

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We value U.S. military experience and invite all qualified military candidates to apply.

We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources.

We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.