Room Attendant

HEI Hotels & Resorts; New Orleans (LA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical & dental insurance

Vision insurance

Paid time off (vacation, sick, holiday

401(k) with company match

Hotel room discounts

Pet insurance

Job summary

HEI Hotels & Resorts is seeking a Housekeeper at the Astor Crowne Plaza New Orleans to maintain guest rooms and building cleanliness. You will clean bathrooms, beds, and surfaces, restock amenities, and ensure a safe, welcoming environment for guests and staff.

The role requires physical stamina, ability to lift up to 50 lbs for bedding, and collaboration with team members to meet standards. On-site work with comprehensive staff benefits is provided.

Qualifications

• Ability to scrub and scour surfaces and work in confined spaces.
• Must be willing to pitch in and be a team player.
• Knowledge of cleaning agents and operation of cleaning equipment.
• Ability to push/pull equipment up to 100 lbs with or without assistance.
• Effective verbal and written communication skills.
• Ability to adapt communication style for diverse audiences.

Responsibilities

• Maintain hotel rooms and building to ensure a safe, clean guest experience.
• Clean bathrooms, mirrors, tiles, counters, and floors with appropriate supplies.
• Strip, make beds, and change linens; handle sheets weighing up to 50 lbs.
• Dust furniture, pictures, windowsills, shelves; ensure room presentation.
• Vacuum, empty trash, restock amenities in guest rooms.
• Sign for keys, retrieve and restock room supplies; inspect cleanliness.

Skills

Cleaning proficiency

Team player

Verbal and written communication

Adapt communication style

Weight handling up to 100 lbs

Chemical cleaning agents knowledge

Job description

About Us

Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi‑Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on‑site restaurant and state‑of‑the‑art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking.

Compensation

Salary Range: $15.00 - $15.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties And Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications And Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.