FT Staff Pharmacist - Floater Store 345 Burlington, NC

Harris Teeter; Burlington (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Staff Pharmacist to enhance customer satisfaction and ensure compliance with regulations. This full-time role involves managing pharmacy operations, providing exceptional service, and acting as a community health advocate. You'll oversee medication dispensing, train associates, and ensure the highest standards of safety and accuracy. Join a team committed to excellence and make a significant impact on the health and well-being of the community. If you're passionate about pharmacy and customer care, this is the perfect opportunity for you!

Qualifications

• Licensed pharmacist in good standing within the state.
• Immunization-certified through APhA and CPR-certified.

Responsibilities

• Provide world-class customer service and manage pharmacy operations.
• Administer immunizations and dispense medications accurately.

Skills

Customer Service

Pharmacy Operations

Communication Skills

Problem Solving

Teamwork

Education

Bachelor's degree in Pharmacy

PharmD

Tools

Pharmacy Management Software

Job description

FT Staff Pharmacist - Floater Store 345 Burlington, NC

Harris Teeter, LLC

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FT Staff Pharmacist - Floater Store 345 Burlington, NC

Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour, pharmacist and work to satisfy every customer's needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable profit and minimizing expenses. Ensure all pharmacy associates comply with current company standards and all Federal and State regulations. Treat our customers and employees in an ethical, respectful manner and promote an inclusive, efficient work environment. Act as a responsible member of the community by placing emphasis on the importance of safety and accuracy when handling patient needs. Assist the pharmacy manager by carrying out supervisory responsibilities including training of associates, planning, assigning or directing work, addressing complaints and solving problems.

Essential Job Functions

Primary Job Functions as the pharmacist are

Perform all functions of the staff pharmacists, including support for divisional, corporate, and special promotions.

Perform special projects as determined by the Director of Pharmacy or Pharmacy Operations Managers.

Respond to pharmacy needs for relief coverage and travel locations as needed, covering all schedule needs both routine and emergency.

Demonstrate a commitment to providing customer service that makes all customers feel welcome, important, and appreciated.

Administer immunizations to customers following Harris Teeter's standing orders and procedures.

Complete clinical services according to relevant case load.

Dispense or compound medications to customers pursuant to prescriptions, following laws, regulations, policies, procedures, and ethics standards.

Review prescriptions issued by prescribers to ensure accuracy and determine formulas and ingredients needed.

Verify the work of pharmacy technicians and interns, including the accuracy of all prescriptions assembled and the determination of formulas and ingredients needed.

Evaluate new medications and existing medications within a patient profile to ensure no drug interactions prior to filling prescriptions.

Engage the pharmacy team to maintain appropriate day supply and follow protocol on recalls.

Follow all state and federal laws regarding annual department and personal licensing application/renewal.

Maintain established procedures for quality assurance, security of controlled substances, and disposal of hazardous waste drugs.

Communicate information regarding ongoing special programs with department members when their department or job functions may be impacted.

Adhere to all company, local, state, and federal laws and guidelines, including HIPAA and fraud, waste, and abuse.

Comply with state and federal laws regarding pharmacy dispensing and the sale of pharmacy and non-pharmacy products.

Promote trust and respect among the team.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Ensure that professional standards, regulations, laws, and applicable guidelines and/or protocols are met by all pharmacy employees.

Check in vendors according to standards.

Adhere to the most updated version of all company policies, procedures, and programs.

Communicate with management about advertising, merchandising, and any errors affecting customer experience.

Complete paperwork accurately and maintain appropriate records.

Perform essential job functions throughout scheduled hours accurately and efficiently, including data entry, inventory, stocking, dispensing, reporting, and sales of prescriptions.

Maximize gross profit and minimize operating expenses.

Maintain records and reports related to pharmacy functions, volume, and sales. Review and analyze all financial reports and data. Make timely and effective decisions based on this analysis.

Listen to and handle complaints appropriately.

Maintain confidentiality of customer records and information.

Manage time management, including breaks and meals, of all pharmacy personnel.

Assist store leaders and associates in providing a positive customer shopping experience and increase Harris Teeter's reputation for world-class customer service.

Create an environment that enables customers to feel welcome, important, and appreciated.

Understand and follow company guidelines regarding registers, payment, and transactions.

Display a positive attitude while interacting with others.

Adhere to safety programs and procedures.

Report all illegal activity, including robbery, theft, or fraud.

Reflect an appropriate and respectful business image to customers and visitors in dress, demeanor, and attitude. Never be rude to a patient or customer.

Assist in maintaining a clean and organized space, including the pharmacy, register, refrigerators, and blood pressure machine areas.

Behaviors/Skills:

Achieves results through teamwork: open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish goals.

Researches and collects data analytically: uses intuition and experience to complement data.

Communicates effectively and candidly: clear, direct, approachable, engages people, helps understand change, provides and seeks feedback, actively listens, conveys strategic directions, and has excellent interpersonal skills.

Excels in customer service: provides exceptional service regardless of circumstances.

Executes with excellence: action-oriented, sets clear expectations, involved in problem solving.

Leads change and innovation through positive influence: demonstrates strong character, builds partnerships, models work-life balance, takes responsibility for self-development, coaches and develops others, embraces technology, champions process improvements, takes initiative, and offers help when needed.

Manages people well: provides performance feedback, involves staff in planning and decision-making, and facilitates process improvements.

Puts patients and safety first: acts as a champion for patients, anticipates needs, exceeds expectations, and corrects conditions affecting safety.

Solves problems: identifies, analyzes, and resolves issues efficiently and effectively.

Strives for reliability and punctuality: reports on time, notifies supervisors of delays, and exceeds goals.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be a licensed pharmacist, in good standing, within the state(s) of the region, as necessary.

Bachelor's degree in Pharmacy or PharmD. Previous experience preferred.

Immunization-certified through APhA and CPR-certified through an accredited, state-approved organization.

Effective and excellent verbal and written communication skills.

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.