FT Sales Supervisor - San Marcos

LVMH; San Marcos (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Paid time off

Employee discounts

Job summary

Marc Jacobs International in Texas is seeking a dynamic retail professional to join our team as a Store Sales Lead. You will drive sales, provide exceptional customer experiences, and represent the Marc Jacobs brand with passion.

Responsibilities include leading the floor, building client relationships, and maintaining an organized store while applying brand standards. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• 3+ years in retail, sales or related field with customer service focus.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building and developing client relationships.
• Excellent verbal and written communication skills.
• Delivers Excellence: passion and empathy for clients, exceeds expectations.
• Entrepreneurial spirit: embraces change while honoring brand DNA.
• Creative and innovative: openness to new ideas and collaboration.
• Strong organizational, follow-up and time management skills.
• Passion for the Marc Jacobs brand and product offering.
• Proficient with POS systems and MS Office.

Responsibilities

• Achieve or exceed individual and store sales and KPIs.
• Lead the sales floor to deliver an outstanding customer experience with a customer-first mindset.
• Keep the store guest-ready and welcoming for clients.
• Establish yourself as an expert on styling, seasonal trends and product knowledge to drive sales.
• Explain client journey stages and core behaviors to foster repeat business.
• Demonstrate deep knowledge of Marc Jacobs Universe and brand pillars.
• Initiate regular client contact and follow-up on all sales and inquiries.
• Collaborate with colleagues and management to maintain high performance.
• Maintain organized sales floor and stockroom; adhere to policies and procedures.
• Open and close the store following Marc Jacobs procedures.

Skills

Retail leadership

Client relationships

Sales generation

Communication skills

Brand passion

Entrepreneurial spirit

Creativity & innovation

Organization & time mgmt

Brand product knowledge

Flexibility for retail hours

Tools

POS system

Microsoft Office

Job description

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Open and close the store according to Marc Jacobs procedure
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

QUALIFICATIONS

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
• Prior leadership experience strongly preferred
• Experience in generating sales, building, and developing client relationships
• Demonstrated verbal and written communication skills
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Must have flexibility to work a retail schedule including evenings, weekends and holidays

SALARY & BENEFITS/WHAT WE OFFER:

• The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

ABOUT MARC JACOBS

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.

EEO STATEMENT

Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.