FT Produce Sales Manager (H) (Backup)

Food Lion; Wesley Chapel (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the retail sector is seeking a dynamic FT Produce Sales Manager to lead their produce department. This role involves managing staff, ensuring exceptional customer service, and achieving financial goals. The ideal candidate will possess strong leadership and communication skills, with a commitment to creating a positive shopping environment. Join a company that values diversity and is committed to providing an inclusive workplace, while you help shape the future of grocery shopping in your community.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, and communication skills.
• Leadership ability to direct others.

Responsibilities

• Manage the Produce Department, including hiring and training associates.
• Create a positive shopping environment with excellent customer service.
• Control store expenses through proper ordering and inventory management.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Skills

Problem-Solving Skills

Leadership Ability

Education

High School Diploma

Tools

Inventory Systems

Financial Reports

Communication Systems

Job description

Join to apply for the FT Produce Sales Manager (H) (Backup) role at Food Lion

Address: USA-NC-Wesley Chapel-5939 Weddington Road

Store Code: Store 02256 Managers (5112613)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

• Manage the Produce Department, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct formal performance appraisals for direct reports
• Manage labor expectations daily and coach associates to achieve productivity goals
• Provide leadership and motivation within the store to promote a culture reflecting our Guiding Principles, Core Values, Vision and Strategy
• Support the achievement of budgeted financial and operational results
• Create a positive shopping environment with fast, friendly, and flexible customer service
• Model outstanding customer service and use product knowledge to meet or exceed customer expectations
• Control store expenses through proper ordering, supplies, and equipment care
• Utilize company tools such as financial reports, inventory systems, scheduling, productivity, and business information systems
• Maintain department appearance, quality, safety, sanitation, and food safety standards
• Write schedules to ensure excellent customer service at all times
• Understand scheduling, sales, projections, hiring, training, and all other department management tasks
• Ensure proper ordering, receiving, preparation, and display of merchandise according to policies
• Monitor and correct unsafe conditions to prevent accidents
• Record and report accidents following procedures
• Manage shrinkage and inventory control, coaching staff to prevent losses
• Ensure advertising and signage are properly utilized
• Comply with local, state, and federal regulations
• Follow company policies and maintain security standards
• Complete required training courses
• Recognize accomplishments and provide constructive feedback to promote customer satisfaction and sales
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Understanding of store operations preferred
• Willingness to learn multiple tasks and technical requirements
• Problem-solving skills using technical information
• Leadership ability to direct others
• Must meet minimum age requirements
• Ability to meet physical requirements with or without accommodations
• Certification as Food Safety Manager or ability to obtain within 90 days

Physical Requirements

• Proficiency with computers and communication systems
• Ability to use handheld computers for orders and inventory
• Stand and walk frequently
• Push or pull up to 2000 pounds with equipment
• Perform repetitive motions
• Lift up to 15 lbs. continuously, 25 lbs. frequently, and 100 lbs. occasionally
• Handle cleaning and packaging substances safely
• Reach, grasp, and work in temperature extremes
• Sufficient visual ability for reading invoices and documents

Food Lion is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.