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Address: USA-GA-Statesboro-325 Northside Drive E Suite 1
Store Code: Store 02825 Produce/Perishable (7237608)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties And Responsibilities
- Manage the Produce Department, including hiring, training and developing department associates.
- Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training, and conduct timely formal performance appraisals for direct reports.
- Manage labor expectations daily and coach associates to achieve productivity goals.
- Provide leadership and motivation within the store to promote a culture reflecting our Guiding Principles, Core Values, Vision, and Strategy.
- Support the achievement of budgeted financial and operating results.
- Create a positive shopping environment with excellent customer service, ensuring a fast, friendly, and flexible experience.
- Model outstanding customer service and use product knowledge to meet or exceed customer expectations.
- Control store expenses through proper ordering and care for supplies and equipment.
- Utilize company tools such as financial reports, inventory systems, scheduling, and business information systems.
- Maintain department appearance, quality, variety, safety, food safety, and sanitation standards.
- Ensure department schedules provide excellent customer service at all times.
- Understand and manage scheduling, sales, projections, wages, hiring, and training for the Produce Department.
- Ensure proper ordering, receiving, preparation, and display of merchandise according to policies.
- Monitor and correct unsafe conditions to prevent accidents, recording all incidents per procedures.
- Monitor inventory shrinkage and coach associates to prevent losses.
- Utilize advertising, sales promotion materials, and signage appropriately.
- Ensure compliance with all regulations and company policies.
- Maintain security standards and complete required training courses.
- Recognize accomplishments and provide constructive feedback to improve customer satisfaction and sales.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Understanding of store operations preferred.
- Willingness to learn multiple tasks and technical requirements.
- Ability to solve problems using technical information.
- Leadership skills to direct others.
- Must meet minimum age requirements.
- Ability to meet physical requirements with or without accommodations.
- Certified Food Safety Manager accreditation or ability to attain within 90 days.
Physical Requirements
- Proficiency with computers and communication systems.
- Ability to use handheld devices for orders and inventory.
- Stand continuously, walk short distances, and push/pull heavy loads.
- Perform repetitive motions and lift weights as specified.
- Handle cleaning and packaging substances safely.
- Meet activity standards and tolerate working in extreme temperatures.
- Sufficient visual ability to check documents.
Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.