Join to apply for the FT Produce Sales Manager (H) role at Food Lion.
Address: USA-GA-Grovetown-5154 Columbia Rd
Store Code: Store 02143 Produce/Perishable (7229990)
Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store, and throughout the organization.
Duties And Responsibilities
- Manage the Produce Department, including hiring, training, and developing department associates.
- Supervise the performance of all duties and responsibilities of department associates, provide ongoing performance management, training, and conduct timely formal performance appraisals for direct reports.
- Manage daily labor expectations and coach associates to achieve productivity goals.
- Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy.
- Support the achievement of budgeted financial and operating results.
- Create a positive shopping environment with enthusiastic customer service focused on fast, easy, flexible, and friendly service.
- Model outstanding customer service and use product knowledge to meet or exceed customer expectations.
- Control store expenses through proper ordering, supplies, and equipment care.
- Utilize company tools such as financial reports, ACIS, scheduling, productivity, CAO, and business information systems.
- Ensure department appearance, quality, variety, safety, food safety, and sanitation are maintained.
- Write and manage department schedules to ensure excellent customer service.
- Understand and manage scheduling, sales, projections, wages, hiring, training, and other department management tasks.
- Oversee ordering, receiving, preparation, and display of merchandise per policies and guidelines.
- Identify and correct unsafe conditions to prevent accidents.
- Record and report accidents according to procedures.
- Monitor inventory shrinkage and coach staff on loss prevention.
- Ensure proper use of advertising, sales promotion materials, and signage.
- Comply with all regulations and company policies.
- Maintain security standards.
- Complete required training courses.
- Recognize accomplishments and provide constructive feedback to improve customer satisfaction and sales.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Understanding of store operations preferred.
- Willingness to learn multiple tasks and technical requirements.
- Problem-solving skills using technical information.
- Leadership ability to direct others.
- Must meet minimum age requirements.
- Ability to meet physical requirements, with or without accommodations.
- Certification as a Food Safety Manager by the National Registry or similar organization, or ability to obtain within 90 days.
Physical Requirements
- Use of computers and communication systems.
- Operate handheld computers for orders, markdowns, scans, and inventory.
- Stand and walk frequently.
- Push or pull up to 2000 pounds with equipment.
- Perform repetitive motions.
- Bend and lift weights as specified.
- Handle cleaning and packaging substances safely.
- Reach and grasp at various levels.
- Meet volume activity standards.
- Tolerate working in extreme temperatures.
- Visual ability to check documents.
Food Lion is an equal opportunity employer and values diversity in the workplace.