FT - Pool Manager

City of Rialto; Rialto (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

The City of Rialto seeks an experienced aquatics supervisor to manage lifeguards, water safety instructors, and indoor facility operations. You will plan, promote, evaluate, and conduct community aquatics programs, including swim sessions, events, and rentals, while ensuring safety and quality service.

Responsibilities include staff scheduling, training, performance evaluations, and coordinating public safety within budget guidelines.

Qualifications

• Four years of relevant aquatics program experience and/or related training.
• Possession of a State of California driver’s license preferred or required as applicable.
• Current lifeguard, CPR for Professional Rescuer, and First Aid certifications.

Responsibilities

• Prepare work schedules for staff and ensure adequate lifeguard coverage within budget.
• Coordinate and review staff work, monitor workflow and resolve problems.
• Maintain training records and oversee staff certifications.
• Enforce safety rules and respond to incidents at the pool promptly.

Skills

Lifeguard supervision

Staff scheduling

Emergency response

First Aid CPR

Public safety

Program coordination

Education

High school diploma or equivalent

Bachelor's degree in recreation administration or related field

Job description

Under general supervision, supervises lifeguards, water safety instructors, and aquatics program at an indoor aquatics facility; assists in planning, organizing, promoting, evaluating, and conducting a variety of community aquatics activities and services, including but not limited to: recreational and lap swim, special events, facility rental and daily facility operations and documentation; enforce facility, rules and regulations governing public safety and quality services; may assist with preparation of deposits, attendance reports, program reports, and tracking of program and registration information; may be required to perform cooperatively in work team activities and perform other related tasks as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from Recreation and Community Services Manager. Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

1. Prepares work schedules for staff, anticipating patron weekly attendance and insuring proper lifeguard coverage within budget limits.
2. Coordinate and review work for staff; assign work activities and projects; monitor workflow; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.
3. Prepares employee performance evaluations, handles grievances at the first level, and may resolve disciplinary problems or recommend a resolution to the immediate supervisor.
4. Establish rules, regulations, and standards of safety at assigned facility within well-defined guidelines set by the department; maintains control over the number of patrons admitted to the facility to ensure efficient patron usage and a minimum of disruptive behavior as needed.
5. Participates in the development and implementation of goals, objectives, policies, and priorities for providing aquatic services; recommend and administer policies and procedures.
6. Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
7. Determines level of training necessary to meet department standards and utilizes department’s training and instructional procedures to plan content of training program for staff.
8. Maintains training records and copies of staff certifications.
9. Instructs staff in first aid, swimming, and pool lifeguard and lifesaving principles, methods and techniques.
10. Responds to and resolves incidents at the pool such as persistent violations of safety rules, serious injuries, or minor confrontations among patrons.
11. Confers with parents of unruly patrons or unresponsive swimming students in an attempt to modify behavior to allow patrons to return to pool or students to learn to swim.
12. Determines when pool fails to meet health standards and has the authority to close the pool.
13. Checks and maintains proper sanitation and cleanliness of the pool facilities.
14. Reviews, verifies, and maintains employee time records, maintenance and service records, and pool supplies expenditures to ensure budget control.
15. Completes and forwards incident reports in accordance with prescribed procedures; maintains pool log in which all incidents are recorded.
16. Responds to and resolves citizen inquiries and complaints.
17. Instruct, or coordinate the instruction of Lifeguards and swimming instructor training and certification.
18. Plan and organize special events; order supplies and equipment; contract outside services; coordinate the swim center facility usage.
19. Advises the administration of current health and safety rules and ensures that they are being enforced.
20. Performs related duties and responsibilities as required.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Four years of relevant aquatics program experience and/or any combination of training, education, and experience that would provide the required knowledge, skills, and abilities.

Training:

High school diploma or equivalent is required.

Bachelor’s degree from an accredited college or university with major coursework in recreation administration, child development, liberal studies, physical education, public administration, or a closely related field is preferred.

Licenses and Certifications

• Possession of a State of California driver’s license and the ability to maintain insurability under the City’s vehicle insurance program.
• Possession of a CPR for Professional Rescuer certificate.
• Possession of a First Aid certificate.
• Possession of a Lifeguarding certificate – (Title 22 Certification).
• Possession of a Water Safety Instructor certificate is highly desirable.
• Maintain or possess the ability to achieve a Lifeguard Instructor Certification within three (6) months of employment.

Knowledge of:

• Operations, services and activities of a public swimming facility.
• Principles of supervision and training.
• Principles and practices of public relations.
• The rules and regulations of the City pool.
• Advanced principles and practices of swimming, life guarding and water safety.
• Principles and techniques involved in teaching swimming at all levels.
• Methods and techniques of first aid and CPR.
• Appropriate safety precautions and procedures within the area of assignment.
• Basic principles of pool equipment and maintenance including pool sanitation and chlorination systems.
• Pertinent Federal, State and local codes, laws and regulations.

Ability to:

• Supervise and coordinate the operations of an aquatic facility.
• Plan, supervise, organize, and review the work of assigned staff.
• Participate in the selection and training of assigned staff.
• React quickly and calmly in emergency situations.
• Enforce applicable rules and regulations of the City pool.
• Provide proper instruction in swimming and water safety.
• Swim with endurance and proficiency at a level necessary to perform assigned duties.
• Lift a victim from the pool.
• Exercise sound judgement.
• Respond to emergency situations and administer first aid and CPR as necessary.
• Respond to requests and inquiries from the general public.
• Perform lifeguarding duties and water rescues.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Selection Process:

Candidates must clearly demonstrate through their application material that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and fingerprinting.

Equal Opportunity Employer:

The City of Rialto is an equal opportunity employer to all. The City prohibits discrimination against employees and applicants for employment on the basis of the employee or applicant’s age 40 and over, race, ancestry, color, disability, religious creed, marital status, sex, gender, gender expression, gender identity, sexual orientation, genetic information, medical condition, reproductive health decision-making, military or veteran status, national origin, or any other basis protected by law.

Veterans Preference Credit Eligibility:

Veterans of the armed forces, who have been discharged or released from active duty under conditions other than dishonorable (Government Code: 18540.4), shall receive an additional five (5) points to their final examination score for ranking purposes only. This preference will apply only to the first appointment to any regular full-time City appointment. A copy of your valid DD214 must be submitted on or before the final filing date in order to be eligible for Veterans Preference Credit.

For more information, please see the City's Veteran's Preference Policy.

Disaster Service Worker:

In accordance with Government Code Section 3100, City of Rialto Employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.

E-Verify:

The City of Rialto is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.