FT Merchandise Manager

Michaels; Santa Ana (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

The Michaels Companies is seeking a Merchandise Manager at our Santa Ana, CA store to drive merchandising and operational execution. You will assist the Store Manager in SOP adherence, lead truck processing, planogram execution, and inventory control to ensure a customer-ready store and accurate pricing.

You will also train and coach staff while maintaining visual standards. Responsibilities include implementing promotions, overseeing Ship from Store, and ensuring efficient stock movement with a

Qualifications

• 3+ years retail leadership experience.
• Ability to lead and mentor store team, ensuring SOPs and company programs are followed.

Responsibilities

• Assist Store Manager in enforcing SOPs and company programs.
• Lead and coordinate truck processing, replenishment, and floor execution.
• Oversee planogram (POG) execution and maintain visual merchandising standards.
• Manage in-store inventory, pricing accuracy, and stock movements.
• Process RTVs and ASN receiving with proper documentation and adjustments.
• Train, coach, and develop team members through onboarding and ongoing growth.

Skills

Leadership

Inventory management

Team supervision

Job description

Store - LA-SANTA ANA, CAThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.**Major Activities*** Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.* Ensure execution of Company policies and standards, holding team accountable for store conditions and results.* Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.* Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.* Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.* Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.* Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.* Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.* Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.* Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.* Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.* Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.* Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.* Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.* Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction* Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.* Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.**Other duties as assigned****Minimum Type of Experience Required*** 3+ years retail leadership experience**Work Environment*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching, and stretching* Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.* Ability to climb ladders or step stools to stock and retrieve products.* Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.* Ability to work in a fast-paced environment with frequent customer interactions.* Work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.****Total Base Pay Range for this Position:**$18.25 - $23.30This position may be eligible for overtime compensation in accordance with state and local laws.