FT Member Enrollment Specialist - Work From Home

California Jobs; Alhambra (CA); Remote; Full time

Job summary

California Jobs is seeking a Full-Time Member Enrollment Specialist to work from home. This role involves engaging with prospective members, guiding them through the Wellth program, and ensuring their needs are addressed effectively. The position offers competitive pay, comprehensive benefits, and the opportunity to make a positive impact in healthcare services.

Benefits

Comprehensive benefits package including health, dental, and vision

401k plan for financial security

Paid time off (PTO)

Qualifications

• Experience in call center or customer service roles is essential.
• Ability to engage effectively with prospects and address their needs.

Responsibilities

• Serve as the first point of contact for prospective members.
• Assist with enrollment and guide the use of the Wellth app.
• Collaborate with the Member Operations team for feedback.

Skills

Verbal communication

Feedback organization

Tech-savvy

Job description

FT Member Enrollment Specialist - Work From Home

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $18 per hour plus bonuses
- Comprehensive benefits package including health, dental, and vision
- 401k plan available for future financial security
- Paid time off (PTO) to support work-life balance
- Opportunity to make a positive impact on prospective members' health and wellness
- Fully remote position, offering flexibility to work from anywhere in the U.S.

What to Expect (Job Responsibilities):
- Serve as the first point of contact for prospective members
- Initiate calls to prospects to introduce and explain the Wellth program
- Assist prospects with enrollment by guiding them on downloading and using the app
- Collaborate with the Member Operations team to conduct feedback outreaches
- Ensure that members' voices are heard and addressed effectively

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Previous experience in a call center or customer service role
- Strong verbal communication skills to effectively engage with prospects
- Ability to navigate and utilize mobile applications and technology
- Proficiency in organizing and managing feedback from members

How to Stand Out (Preferred Qualifications):
- Experience in healthcare services or member enrollment processes
- Familiarity with the Wellth program or similar health management applications
- Bilingual skills to assist a diverse member population

#HealthcareServices #CallCenter #RemoteWork #CustomerService #CareerOpportunity

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About the company

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