FT Keyholder, Maje - Spring Street, New York, NY

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the retail apparel and fashion sector is looking for a Full-Time Keyholder to join their vibrant team. This role is perfect for someone passionate about customer service and retail management. As a Keyholder, you will play a crucial part in ensuring smooth store operations, engaging with customers, and supporting the Store Leadership Team. With a commitment to sustainability and a focus on career growth, this position offers competitive pay, a generous shopping discount, and a wardrobe allowance to keep you stylish. If you're ready to take the next step in your retail career, this opportunity awaits you!

Benefits

Health, dental, life insurance

401K

Paid time off

Wardrobe allowance

50% shopping discount

Career growth opportunities

Participation in Retail Stylist Program

Qualifications

• At least 1 year of retail service experience required.
• Strong customer service passion and excellent communication skills.

Responsibilities

• Support store operations and ensure excellent customer service.
• Assist with sales support, cash reconciliation, and KPI tracking.

Skills

Retail service experience

Supervisory experience

Customer service

Communication skills

Fashion knowledge

Social media engagement

Flexible scheduling

Interest in retail management

Job description

FT Keyholder, Maje - Spring Street, New York, NY

Join our team as a Full-Time Keyholder at SMCP – Sandro, Maje, Claudie Pierlot, Fursac located at 114 Spring Street, Manhattan, NY.

SMCP aims to become the global leader in accessible luxury, offering Parisian chic and premium experiences worldwide. Our brands promote sustainability with ambitious goals for 2025. Learn more at our website.

We are seeking a passionate, entrepreneurial Keyholder to support our Store Leadership Team, ensuring smooth store operations and excellent customer service. Responsibilities include sales support, opening/closing duties, cash reconciliation, KPI tracking, safety, customer issue resolution, and assisting with new hires.

Qualifications:

• At least 1 year of retail service experience
• Some supervisory experience in retail
• Strong customer service passion
• Excellent communication skills, friendly and outgoing
• Fashion savvy
• Social media following (preferred)
• Flexible scheduling
• Interest in retail management career path

Benefits:

• Competitive hourly pay + commission
• Health, dental, life insurance, 401K
• Paid time off
• Wardrobe allowance (6-8 pieces/season)
• 50% shopping discount
• Career growth opportunities
• Participation in Retail Stylist Program

Compensation Range in NYC: $18—$23 USD/hour

Job Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail Apparel and Fashion