FT Keyholder

Ana Luisa; Boca Raton (FL); In loco; USD 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Team lunches

Paid sick leave

Employee discounts

Welcome gift card

Extensive training and development

Descrizione del lavoro

Ana Luisa, a Brooklyn-born jewelry brand, is seeking a FT Keyholder for our Boca Raton store. You will lead a service-first team, coaching staff, and ensure exceptional customer experiences while meeting sales goals.

You’ll handle opening/closing, product knowledge, and store operations in line with our sustainable jewelry story. The role requires at least 1 year of retail leadership, strong communication skills, and availability 40 hours/week including nights and weekends.

Competenze

• Retail leadership experience required.
• Jewelry retail experience a plus.
• Ability to work up to 40 hours per week including nights, weekends and holidays.

Mansioni

• Foster a welcoming, inclusive team culture built on collaboration and positivity.
• Support training, coaching, and daily motivation to help team members reach their potential.
• Lead by example on the sales floor, delivering exceptional customer service and setting performance standards.
• Communicate goals, KPIs, and brand updates clearly to the team.
• Use deep product knowledge to guide customers to pieces that fit their style and story.
• Achieve and exceed sales and KPI goals through authentic, customer-first selling.
• Partner with store leadership to create strategies that boost performance and team engagement.
• Build lasting relationships with clients and grow repeat business.
• Support in-store events and community initiatives that enhance brand awareness.
• Utilize our Custom Jewelry and Permanent Jewelry services to create memorable moments for customers.
• Collect customer feedback to continually elevate our in-store experience.
• Execute daily operational tasks, including opening/closing, transactions, returns, and inventory management.
• Maintain brand visual standards and ensure displays are clean, organized, and on-brand.
• Participate in inventory counts, shipments, and stock replenishment.
• Adhere to compliance with all operational procedures and company policies.

Conoscenze

Retail leadership

Sales-driven

Customer service

Team motivation

Communication

Shopify

Google Workspace

Formazione

High School Diploma or equivalent

Strumenti

Shopify

Google Workspace

Descrizione del lavoro

About Ana Luisa

Ana Luisa is a Brooklyn-born jewelry brand built on one simple idea: beautiful, high-quality jewelry shouldn’t cost the planet. We design and craft timeless, everyday pieces that are fairly priced, ethically made, and designed to make you feel good — inside and out.

About the Role

We’re looking for a FT Keyholder to join our new retail team in Boca Raton, FL.

As a Keyholder, you’ll play a vital role in creating a warm, service-led environment where every guest feels valued. You’ll help drive sales through genuine connection, product expertise, and leadership on the floor — supporting both customers and teammates. You’ll also help with store operations, including opening and closing duties, while bringing our sustainable jewelry story to life.

If you’re passionate about people, style, and sustainability, we’d love to meet you.

What You’ll Do

Lead & Inspire

• Foster a welcoming, inclusive team culture built on collaboration and positivity
• Support training, coaching, and daily motivation to help team members reach their potential
• Lead by example on the sales floor, delivering exceptional customer service and setting performance standards
• Communicate goals, KPIs, and brand updates clearly to the team

Driving Sales

• Use deep product knowledge to guide customers to the perfect pieces for their style and story
• Achieve and exceed sales and KPI goals through authentic, customer-first selling
• Partner with store leadership to create strategies that boost performance and team engagement

Best in Class Customer Experience

• Build lasting relationships with clients and grow repeat business
• Support in-store events and community initiatives that enhance brand awareness
• Utilize our Custom Jewelry and Permanent Jewelry services to create memorable, personalized moments for customers (training provided)
• Collect customer feedback to continually elevate our in-store experience

Store Operations

• Execute daily operational tasks, including opening/closing, transactions, returns, and inventory management
• Maintain brand visual standards and ensure all displays are clean, organized, and on-brand
• Participate in inventory counts, shipments, and stock replenishment
• Adhere to compliance with all operational procedures and company policies

What You’ll Bring

• High School Diploma or equivalent preferred
• 1+ year of retail leadership experience (jewelry experience a plus!)
• Proven ability to drive sales and lead by example
• Strong communication and problem-solving skills
• Familiarity with Shopify, Google Workspace, and inventory systems is a plus
• Ability to work up to 40 hours per week, including nights, weekends, and holidays
• Weekend open availability is a must.

Why You’ll Love Working With Us

• Team lunches & supportive work culture
• Paid sick leave and floating Holidays
• Employee discounts + welcome gift card
• Extensive training and development opportunities.
• Be part of a purpose-driven brand that’s changing how people think about jewelry
• Hourly range is $20-$23

Ana Luisa is proud to be an Equal Opportunity Employer.
We celebrate diversity and are committed to building an inclusive environment for all team members.