FT Jewelry Sales Advisor: Grown Brilliance

Leap, Inc.; Atlanta (GA); On-site; USD 27,552 - 33,062; Part time

Benefits offered by this job

Bonus Eligible

Medical, Dental & Vision benefits (32+

401(k)

Accrued PTO

Employee discount & wardrobe allotment

Job summary

Leap, Inc. is seeking dynamic Sales Advisors for the Grown Brilliance boutique in Atlanta, delivering exceptional in-store experiences and fostering brand connections. You will drive customer satisfaction, balance multiple priorities, and uphold brand standards in a fast-paced environment.

The role includes opportunities for keyholder duties and exposure to Shopify, Endear, Slack, and Google Workspace. Compensation is hourly with commission, commensurate with experience and performance.

Qualifications

• Minimum Age: Must be at least 18 years old.
• Luxury retail experience with premium accessories knowledge and service expectations.
• Availability to work days, nights, weekends and holidays.
• Physical ability to stand, walk, use ladders and lift up to 50 pounds.

Responsibilities

• Deliver outstanding in-store experiences and drive customer satisfaction.
• Support sales initiatives and enhance team and customer engagement.
• Maintain visual and operational standards across the store.
• Open/close duties and potential keyholder responsibilities.

Skills

Client‑Centric

Hospitality‑Driven

Adaptable

Collaborative

Strong Communicator

Professional & Reliable

Detail‑Oriented

Tools

Shopify

Endear

Slack

Google Workspace

Job description

About the Brand:

Diamonds are a celebration, a memento of life’s most brilliant moments. The jewelry that represents you should be every bit as elegant and unique as yourself. We created 100% conflict‑free, lab‑grown diamonds, brilliantly set in a range of classic designs, modern styles, and design‑your‑own options to reflect your individuality and celebrate your uniqueness. We truly believe that diamonds are personal. They express your style, represent your values, and tell your story. Express yourself with Grown Brilliance, where we don’t just create diamonds, we create diamonds that deserve you.

About the Role

We are committed to finding exceptional talent to represent our Grown Brilliance boutique in Atlanta. We are seeking dynamic Sales Advisors who are passionate about delivering outstanding in‑store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast‑paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Qualifications

• Minimum Age: Must be at least 18 years old to align with company standards.
• Experience: Luxury retail experience with a growing understanding of premium accessories, including basic knowledge of materials, product features, and service expectations of high‑end clientele.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Compensation

Hourly Pay Range: $20/hr to $24/hr. Compensation for this position follows an hourly‑plus‑commission model and will be determined based on the candidate’s experience, skills, competencies, and qualifications.

Interpersonal Skills

• Client‑Centric & Hospitality‑Driven – seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Brand Champion – demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Adaptable – thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player – actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator – effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
• Professional & Reliable – consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Detail‑Oriented – consistently produces high‑quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPIs)

• Sales Performance – drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.
• Customer Retention – deliver personalized experiences, leverage effective networking, and maintain exceptional Net Promoter Scores (NPS) to foster lasting relationships and loyalty.
• Task Management – demonstrate efficiency and reliability in completing tasks accurately and on time.

Benefits

• Bonus Eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health – Employee Assistance Programs
• 401(k)
• Accrued PTO – Part‑Time hourly employees can accrue based on local laws
• Employee discount & wardrobe allotment for participating Leap brands

Equal Employment Opportunity

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, and gender identity are valued.