FT Host/Server Assistant

The Read House Hotel; Folly Beach (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Host/Server Assistant to join their vibrant team. This entry-level position offers a unique opportunity to engage with guests and create memorable experiences while working in a lively restaurant environment. The ideal candidate will embody a spirit of community and customer service, ensuring every guest feels welcomed and valued. With a focus on teamwork and personal growth, this role promises a fulfilling career path in a supportive atmosphere. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Paid Time Off (PTO)

Paid holidays

Affordable medical, dental, & vision insurance

Company provided life insurance

Short & Long Term Disability Insurance

401(k) with employer matching

Tuition Assistance

Employee Assistance Program

Discounts at Avocet-owned hotels & restaurants

Qualifications

• No experience required, but customer service skills are essential.
• Must be able to lift 25+ lbs and support yourself throughout a shift.

Responsibilities

• Welcome guests warmly and coordinate seating arrangements.
• Monitor restaurant activity and respond to guest inquiries.

Skills

Customer service

People skills

Professionalism

High energy

Multitasking ability

Thoroughness

Planning

Basic math

Education

High School Diploma or GED

Tools

Resy

POS System

Job description

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Who We Are

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

Pier 101 Restaurant & Bar

Located just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach!

Who We Are

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

Pier 101 Restaurant & Bar

Located just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach!

JOB TITLE: HOST

DEPARTMENT: FOOD AND BEVERAGE

LOCATION: PIER 101

REPORTS TO: GENERAL MANAGER, LEAD HOST

Position Summary

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

Main Duties And Responsibilities

• Welcome guests in a warm and friendly manner.
• Be aware of their dining needs.
• Seat guests and coordinate the seating chart.
• Monitor restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Sell retail.
  
  

Supervisory Responsibilities

None.

Job Requirements

Education: High School Diploma or GED

Experience: No experience required

Skills

• Customer service.
• People skills.
• Professionalism.
• High energy.
• Multitasking ability.
• Thoroughness.
• Planning.
• Basic math.
  
  

Working Conditions

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Resy, POS System

Physical & Mental Requirements

• Must be able to lift 25+ lbs.
• Must be able to support yourself throughout a complete shift without any assistance.
  
  

Work Environment

• Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.
• They must maintain a neat appearance and always be courteous to guests.
  
  

SALARY: $15 per hour with annual bonus opportunities

Benefits

• A culture that values passion, individuality, and fun!
• Opportunities for internal growth and development
• Paid Time Off (PTO)
• Paid holidays
• Earned Wage Access through PayActiv- access to your earned wages before payday!
• Affordable medical, dental, & vision insurance plans
• Company provided life insurance
• Short & Long Term Disability and Accident and Critical Illness Insurance
• Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%
• Tuition Assistance
• Referral program
• Employee Assistance Program
• Discounts at all Avocet-owned hotels & restaurants
  
  

EOE / DFWP

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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