FT Host Garrison

FAIRMONT; Austin (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated service ambassador to enhance the dining experience for guests. In this role, you will provide exceptional service, share knowledge of menu items and beverages, and ensure adherence to safety and sanitation policies. This dynamic position offers an opportunity to work within a team committed to delivering outstanding guest experiences. Join a company that values diversity and inclusivity, and where your contributions can make a meaningful impact. If you are passionate about hospitality and eager to grow your career, this is the perfect opportunity for you.

Benefits

Paid time off

Medical, Dental and Vision Insurance

401k

Complimentary shift meal

Employee benefit card for discounted rates

Learning programs for skill development

Opportunities for career growth

Corporate Social Responsibility activities

Qualifications

• Must be able to perform essential duties satisfactorily.
• Previous service experience is an asset, but not required.

Responsibilities

• Provide professional, friendly, and engaging service to guests.
• Assist guests with menu items and beverage knowledge.

Skills

Excellent communication skills

Organizational skills

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Teamwork

Education

Previous service experience

Point of sale system experience

Job description

Job Description

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401k
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous service experience an asset
• Previous point of sale system experience an asset, but not required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V