FT Firearms Retail Sales Associate

TAWANI Enterprises, Inc.; Kenosha (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

TAWANI Enterprises, Inc. is seeking a knowledgeable Retail Salesperson to join the Mission 94 Team. The role involves guiding customers on firearms, ammunition, and accessories, ensuring accurate information and a positive shopping experience.

You will help customers select products, handle background checks, and process transactions while maintaining safety and compliance with regulations in a fast-paced store environment.

Qualifications

• Knowledge of firearms, ammunition, and shooting accessories.
• Familiarity with federal, state, and local regulations pertaining to firearms sales.
• Excellent communication and interpersonal skills.
• Customer-centric mindset with a friendly and helpful attitude.
• Retail sales experience is a plus.
• Ability to multitask in a fast-paced retail setting.
• Ability to stand for extended periods and lift moderately heavy objects.
• Strong attention to detail in handling transactions.

Responsibilities

• Greet and engage customers and offer expert advice on firearms, ammunition, and accessories.
• Demonstrate in-depth product knowledge and explain differences between items.
• Assist customers in selecting firearms and accessories based on preferences and needs.
• Maintain organized, visually appealing store displays and restock shelves.
• Guide customers through background checks and regulatory paperwork for firearm purchases.
• Provide exceptional customer service and resolve issues promptly.
• Process sales transactions accurately using the store POS system.
• Promote firearm safety and responsible handling and storage.

Skills

Customer service

Product knowledge

Sales experience

Communication skills

Regulatory knowledge

Attention to detail

Teamwork

Education

High school diploma

Associate degree

Job description

Position Overview:

We are seeking a knowledgeable and customer-focused Retail Salesperson to join the Mission 94 Team. The Salesperson will play a vital role in assisting customers with their firearms and shooting accessory needs, providing expert guidance, and ensuring a positive shopping experience. The ideal candidate will have a strong understanding of firearms, accessories, and related regulations, along with excellent communication skills and a passion for delivering outstanding customer service.

Responsibilities:

• Customer Assistance: Greet and engage customers in a friendly and approachable manner. Listen to customers' needs, answer their questions, and offer expert advice on firearms, ammunition, accessories, and related products.
• Product Knowledge: Demonstrate an in-depth understanding of various firearms, their specifications, features, and applications. Stay informed about the latest industry trends, products, and regulations to provide accurate information to customers.
• Sales and Recommendations: Assist customers in selecting the right firearms and accessories based on their preferences, needs, and intended usage. Provide recommendations, explain product differences, and offer alternatives when necessary.
• Inventory Management: Maintain a well-organized and visually appealing store display. Monitor inventory levels, restock shelves, and ensure that products are properly labeled and priced.
• Background Checks and Regulations: Guide customers through the necessary paperwork and background check processes required for firearm purchases. Ensure compliance with federal, state, and local laws governing firearm sales.
• Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and addressing any concerns promptly and professionally. Create a positive and welcoming atmosphere that encourages repeat business.
• Point of Sale Transactions: Process sales transactions accurately and efficiently using the store's point of sale system. Handling cash, credit card payments, and maintaining proper documentation.
• Firearm Safety: Promote firearm safety by educating customers on safe storage, handling, and transport practices. Emphasize the importance of responsible firearm ownership.
• Upkeep and Maintenance: Keep the store environment clean, organized, and presentable at all times. Assist with general maintenance tasks as needed.
• Collaboration: Work collaboratively with fellow sales team members, management, and support staff to achieve sales goals and maintain a smoothly running store operation.

Qualifications:

• High school diploma or equivalent (Associate's degree or relevant certifications preferred).
• Strong knowledge of firearms, ammunition, and shooting accessories.
• Familiarity with federal, state, and local regulations pertaining to firearms sales.
• Excellent communication and interpersonal skills.
• Customer-centric mindset with a friendly and helpful attitude.
• Sales experience in a retail environment is a plus.
• Attention to detail and accuracy in handling transactions.
• Ability to multitask and thrive in a fast-paced retail setting.
• Responsible and ethical conduct when dealing with firearms and customers.
• Ability to stand for extended periods and lift moderately heavy objects.

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