FT Deli Service Leader

Hannaford; Village of Valatie (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking supermarket chain where you can make a difference in the community! As a key member of the deli department, you'll ensure the highest standards of quality, safety, and customer service. Your role will involve maintaining a clean and appealing department, training new associates, and building strong customer relationships. With a commitment to local produce and sustainable practices, this position offers a unique opportunity to contribute to a company that values its roots and community. If you're passionate about food and customer service, this is the perfect role for you!

Qualifications

• Ability to effectively communicate and provide excellent customer service.
• Demonstrated ability to lead and work in a team environment.

Responsibilities

• Maintain department appearance, quality, and safety standards.
• Build customer relations and support Hannaford Strategy.

Skills

Effective communication skills

Customer service skills

Interpersonal skills

Ability to lead and direct others

Teamwork

Job description

Category/Area of Expertise: Retail Operations
Job Requisition: 417191
Address: USA-NY-Valatie-2967 Route 9
Store Code: Store 08364 Deli (5151111)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

PRIMARY PURPOSE

Perform duties that ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.

DUTIES AND RESPONSIBILITIES

1. Observe and follow all company policies and established standard practices.
2. Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
3. Assist in special projects and perform other functions as assigned by supervision.
4. Assist in training other associates when assigned.
5. Maintain solid communication in the department and throughout the organization.
6. Work within our company's management planning (MPP) guidelines to maintain productivity.
7. Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8. Treat all co-workers with fairness, dignity, and respect.
9. Develop product knowledge in all areas of deli department (deli meats, cheese, salads, sandwiches, etc.).
10. Have total understanding of department's standard practice manual and its intent.
11. Observe and maintain company sanitation and food safety standards.
12. Maintain the quality of department's appearance and presentation.
13. Perform all other duties as assigned.

QUALIFICATIONS

1. Ability to lead and direct others.
2. Effective communication, customer service, and selling skills.
3. Effective interpersonal skills and desire to work in a team environment.
4. Must meet minimum age requirements to comply with company policy.
5. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

Physical Requirements

1. Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.
2. Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
3. Push/pull 3-15 lbs. frequently.
4. Reach to shoulder level frequently while lifting up to 15 lbs. and overhead on occasion.

PREFERRED REQUIREMENTS

1. Supervise performance of all duties and responsibilities of all deli associates as assigned by the deli department manager.
2. Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.
3. Slice, cut, weigh, and package products according to customers' demands.
4. Perform assigned tasks such as replenishing merchandise, preparation of food products, and setting up displays.
5. Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
6. Provide outstanding friendly customer service. Communicate and assist customers on selection of product.
7. Maintain accurate, neat records of production, shrink, sales and inventory.
8. Wash, rinse, and sanitize equipment as outlined by company policies.
9. Must be able to meet the physical requirements of the position, with or without accommodations.

Salary range is between $18.95 - $27.25 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.