FT Deli Bakery Sales Manager (H)

Food Lion; Raleigh (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated FT Deli Bakery Sales Manager to lead store operations and enhance customer experiences. This role involves managing a team, ensuring compliance with safety standards, and maintaining high-quality service. As a key player in a vibrant retail environment, you'll foster a culture of enthusiastic customer service while achieving financial goals. Join a company committed to fresh, affordable shopping experiences and make a significant impact on your community. If you have a passion for leadership and customer satisfaction, this opportunity is perfect for you!

Qualifications

• Ability to lead and manage a team effectively.
• Strong understanding of store operations and merchandising techniques.

Responsibilities

• Manage Deli Bakery HMS Department and supervise associates.
• Ensure compliance with safety regulations and maintain store standards.

Skills

Team Leadership

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

ACIS

Business Information Systems

Job description

Join to apply for the FT Deli Bakery Sales Manager (H) role at Food Lion

1 week ago Be among the first 25 applicants

Join to apply for the FT Deli Bakery Sales Manager (H) role at Food Lion

Address: USA-NC-Raleigh-5426 Six Forks Road

Store Code: Store 01482 Managers (2718804)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

1. Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates.
2. Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectations.
3. Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture.
4. Support the achievement of budgeted financial and operating results.
5. Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible, and friendly customer service, creating a positive shopping experience for customers.
6. Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations.
7. Control store’s expenses through proper ordering, care for supplies and equipment.
8. Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS).
9. Perform duties that ensure department appearance, quality, variety, workplace safety, food safety, and department sanitation are consistently maintained.
10. Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, creating schedules every other week.
11. Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines.
12. Observe and correct all unsafe conditions that could cause accidents to associates or customers.
13. Ensure compliance with local, state, and federal regulations and record/report all accidents accordingly.
14. Monitor shrink ensuring inventory is accounted for; provide coaching to recognize and prevent losses.
15. Ensure proper utilization of advertising and sales promotion materials applicable to the Deli Bakery HMS.
16. Maintain security standards and a neat, well-groomed personal appearance, complying with dress code and appearance guidelines.
17. Complete required training courses and meet physical requirements of the position, with or without reasonable accommodations.
18. Perform any other duties as assigned.

Qualifications

1. A high school graduate or equivalent preferred.
2. Ability to lead and manage a team.
3. Strong understanding of store operations and merchandising techniques preferred.
4. Effective communication, customer service, and selling skills.
5. Willingness to learn multiple tasks and technical requirements of the job.
6. Ability to use technical information to solve problems.
7. Must meet minimum age requirements to perform specific job functions.
8. Must be accredited by the National Registry of Food Safety Professionals or similar as a “Certified Food Safety Manager” or attend company training to achieve accreditation within 90 days.

Physical Requirements

1. Ability to use computers and communication systems required for job functions.
2. Ability to push/pull up to 2000 pounds using a pallet jack.
3. Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
4. Pull or push up to 75 lbs. on occasion.
5. Stand 100% of the time with frequent short-distance walking.
6. Handle substances related to cleaning and packaging materials, household cleaners.
7. Perform repetitive hand and arm motions, reaching, and grasping at various levels.
8. Meet activity standards, tolerate working in extreme temperatures for periods, and have sufficient visual ability for checks and reading documents.

Food Lion is an equal opportunity employer, providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity/expression, or any other legally protected characteristic.