FT Deli Bakery Sales Manager (H)

Food Lion; Quinton (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dedicated FT Deli Bakery Sales Manager to lead the Deli Bakery HMS Department. In this role, you will manage daily operations, ensuring exceptional customer service and maintaining high standards of quality and safety. You will foster a positive work culture while achieving financial goals and promoting effective communication within the team. This is an exciting opportunity to contribute to a company that values community and customer satisfaction, making a difference in the shopping experience for many. Join a team that supports your growth and success!

Qualifications

• Leadership and team management skills are essential.
• Understanding of store operations and merchandising preferred.

Responsibilities

• Manage Deli Bakery HMS Department and supervise associates.
• Ensure positive customer service and maintain store standards.
• Control expenses and manage ordering and receiving.

Skills

Leadership Skills

Team Management

Customer Service

Communication Skills

Understanding of Store Operations

Education

High School Diploma or Equivalent

Job description

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Address:

USA-VA-Quinton-2589 New Kent Hwy

Store Code:

Store 01336 Deli (7221732)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
• Daily management of labor (i.e., expected live) and coaching of associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
• Support the achievement of budgeted financial and operating results
• Maintain a positive customer service environment, emphasizing fast, friendly service to ensure a positive shopping experience
• Model outstanding customer service and use product knowledge to meet or exceed customer expectations
• Control store expenses through proper ordering and care for supplies and equipment
• Utilize company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems
• Maintain department appearance, quality, variety, safety, food safety, and sanitation standards
• Ensure Deli Bakery HMS schedules are written to provide excellent customer service, creating schedules biweekly
• Manage ordering, receiving, preparation, and display of merchandise according to policies
• Address unsafe conditions and ensure compliance with regulations
• Record and report accidents, monitor shrink, and prevent inventory losses
• Utilize advertising and sales promotion materials effectively
• Adhere to company policies, maintain security standards, and uphold personal appearance standards
• Complete required training courses and meet physical requirements
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Leadership and team management skills
• Understanding of store operations and merchandising preferred
• Effective communication and customer service skills
• Willingness to learn technical tasks
• Must meet age requirements and be certified as a Food Safety Manager within 90 days of employment

Physical Requirements

• Ability to operate computers and communication systems
• Ability to push/pull heavy loads with equipment
• Lift and handle products of various weights
• Stand and walk extensively
• Handle cleaning and packaging substances
• Perform repetitive motions and reach at various heights
• Work in extreme temperatures temporarily
• Sufficient visual ability for reading and checking documents

Food Lion is an equal opportunity employer, welcoming applicants regardless of protected characteristics.