FT Customer Support Specialist - Work From Home

California Jobs; Mill Valley (CA); Remote; USD 125,000 - 150,000; Full time

Job summary

A leading company in customer service technology is seeking a Full-Time Customer Support Specialist to work from home. The position involves providing exceptional service to clients through various channels, resolving inquiries efficiently, and collaborating with team members to enhance the customer experience. Ideal candidates will have strong communication skills, customer service experience, and the ability to work independently.

Benefits

Comprehensive benefits package

401(k) plan with employer contribution

Paid time off (PTO)

Work-from-home stipend

Apple accessories provided

Qualifications

• Must be available and punctual for scheduled work shifts.
• Experience in customer service or support roles required.
• Exceptional phone and listening skills are essential.

Responsibilities

• Provide excellent customer service to clients via email, phone, and live chat.
• Resolve customer inquiries and issues in a timely manner.
• Maintain accurate records of all customer interactions.

Skills

Communication skills

Customer service experience

Time management

Tools

CRM systems

Job description

FT Customer Support Specialist - Work From Home

Employer Industry: Customer Service Technology

Why consider this job opportunity:
- Salary up to $28 per hour
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) plan with employer contribution
- Paid time off (PTO) for work-life balance
- Work-from-home stipend and Apple accessories provided
- Immediate hiring for qualified candidates

What to Expect (Job Responsibilities):
- Provide excellent customer service to clients via email, phone, and live chat
- Resolve customer inquiries and issues in a timely and efficient manner
- Maintain accurate records of all customer interactions and updates in the CRM system
- Collaborate with team members to ensure a seamless customer experience
- Stay up-to-date on all company products and services to accurately assist customers

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills
- Ability to maintain accurate records and documentation
- Experience in customer service or support roles

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer support role within a technology or service-oriented company
- Familiarity with CRM systems
- Ability to work independently and manage time effectively
- Knowledge of company products and services

#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #ImmediateHiring

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About the company

Notice

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