FT Customer Service Representative - Work From Home

California Jobs; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in remote employment seeks a full-time Customer Service Representative to answer customer inquiries and resolve issues effectively. The ideal candidate should exhibit strong communication skills, empathy, and the ability to handle customer concerns. Join a team that values professionalism and customer satisfaction, and enjoy the flexibility of working from home.

Qualifications

• Strong communication skills required.
• Ability to troubleshoot and resolve issues efficiently.
• Experience in customer service is a plus.

Responsibilities

• Answer incoming customer calls and respond to inquiries in a professional manner.
• Troubleshoot and resolve customer issues with efficiency.
• Assist customers with product selection and process orders.

Skills

Customer Service

Empathy

Problem-Solving

Job description

FT Customer Service Representative - Work From Home

Pay: Competitive

Location: Remote

Employment Type: Full-Time

Job Description

• Req#: 32722851510
• [Customer Support / Remote] - Anywhere in U.S.
• Competitive pay, health, dental & vision, retirement benefits, PTO
• As a Customer Service Rep at encompas, you will:
• Answer incoming customer calls and respond to inquiries in a professional and timely manner;
• Troubleshoot and resolve customer issues and complaints with empathy and efficiency;
• Maintain customer records and update information as needed;
• Escalate complex issues to the appropriate department for further assistance;
• Assist customers with product selection, ensuring their needs are met effectively;
• Process orders, returns, and exchanges following company protocols and procedures.

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.