FT CUSTOMER SERVICE REPRESENTATIVE - WORK FROM HOME

VIATEQ Corporation; Rockford (IL); Remote; USD 52,000 - 60,000; Full time

Job summary

Join VIATEQ Corporation as a Customer Service Representative in a remote capacity. You will play a crucial role in managing customer inquiries and complaints efficiently, ensuring satisfaction and maintaining accurate records. This opportunity offers competitive compensation along with healthcare benefits and a 401k plan.

Benefits

Healthcare benefits

401k

PTO

Responsibilities

• Answer inbound and outbound calls promptly and professionally to resolve customer inquiries.
• Identify customer concerns and offer effective solutions to ensure satisfaction.
• Maintain up-to-date records of calls and actions taken.
• Collaborate with team members to resolve complex customer issues.

Job description

Call Center / Remote - Anywhere in U.S.

Compensation: Up to $25 per hour, Healthcare benefits, 401k, PTO

Position: Customer Service Representative at VIATEQ Corporation

Responsibilities include:

1. Answer inbound and outbound calls promptly and professionally to resolve customer inquiries, complaints, and issues based on client instructions.
2. Identify customer concerns or problems and offer effective solutions to ensure customer satisfaction.
3. Maintain up-to-date records of calls, including actions taken and follow-up requirements.
4. Collaborate with team members to resolve complex customer issues and meet customer needs.

Hiring Immediately.