FT Customer Advocate - Work From Home

California Jobs; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Advocate to provide exceptional service and support to customers across the U.S. This remote position offers a competitive hourly wage and a comprehensive benefits package, including medical, dental, vision, and 401k match. Ideal candidates will possess strong communication skills and a passion for helping others.

Benefits

Medical, dental & vision

401k match

Paid Time Off (PTO)

Qualifications

• Experience in customer service roles is preferred.
• Strong communication skills required.
• Ability to handle customer inquiries with empathy.

Responsibilities

• Listen attentively and empathetically to customer inquiries.
• Respond promptly to all customer communications via phone, email, and chat.
• Collaborate with other departments to resolve customer complaints.

Skills

Customer Service

Communication

Empathy

Job description

[Customer Service / Remote] - Anywhere in U.S. / Up to $21.63 per hour / Medical, dental & vision / 401k match / PTO

As a Customer Advocate, you will:

1. Listen attentively and empathetically to customer inquiries and concerns;
2. Respond promptly and professionally to all customer communications via phone, email, and chat;
3. Collaborate with other departments to resolve customer complaints and issues;
4. Maintain accurate and detailed records of all customer interactions;
5. Provide excellent customer service by understanding and meeting the needs and expectations of each individual;
6. Act as a brand ambassador by representing AE Perkins in a positive and professional manner.

Hiring Immediately >>

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.