FT Communication Specialist - Work From Home Job at NAVEX in Kihei

NAVEX; Kihei (HI); Remote; USD 60,000 - 80,000; Full time

Job summary

A growing remote team is looking for a Communication Specialist to manage incoming calls related to confidential workplace issues. As a specialist, you will engage with callers, ensuring their concerns are handled with utmost care and confidentiality. This role offers a starting hourly rate of up to $17.50 along with benefits, providing a vital service in maintaining workplace integrity.

Responsibilities

• Capture sensitive information from inbound calls related to workplace concerns.
• Answer calls and follow the intake process to address callers' needs.
• Maintain strict confidentiality of reports.

Job description

FT Communication Specialist - Work From Home Job at NAVEX in Kihei

[Call Center / Customer Service / Fully Remote] - Anywhere in U.S. / Up to $17.50 per hour / Benefits

As a Communication Specialist, you will:

1. Capture highly sensitive information via inbound calls related to confidential workplace concerns, unethical issues, and violations.
2. Answer calls from various industries promptly and follow the intake process, exercising good judgment to meet callers' needs.
3. Engage each reporter with respect, care, and concern.
4. Maintain strict confidentiality of all reports internally and externally.

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