FT Center Store Manager (H)

Food Lion; Midlothian (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the grocery sector is seeking a Full-Time Center Store Manager. The role involves managing store operations, ensuring financial goals are met, and fostering a positive customer service culture. Ideal candidates will possess strong leadership and organizational skills, with a commitment to maintaining high standards in store operations and customer satisfaction.

Qualifications

• Understanding of store operations preferred.
• Certification as Food Safety Manager or ability to attain within 90 days.

Responsibilities

• Manage the Grocery Department, including hiring and training associates.
• Provide leadership and motivation within the store.
• Ensure proper use of advertising and sales promotion materials.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Skills

Problem-Solving Skills

Leadership Ability

Education

High School Diploma

Job description

Join to apply for the FT Center Store Manager (H) role at Food Lion.

Address: USA-VA-Midlothian-13530 Genito Road

Store Code: Store 02636 Grocery (7235637)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct timely formal performance appraisals for direct reports.
• Manage labor daily and coach associates to achieve productivity expectations.
• Provide leadership and motivation within the store to promote a culture reflecting our Guiding Principles, Core Values, Vision and Strategy.
• Support the achievement of budgeted financial and operating results.
• Create a positive shopping environment with fast, easy, flexible and friendly customer service.
• Model outstanding customer service and use product knowledge to meet or exceed customer expectations.
• Control store expenses through proper ordering and care for supplies and equipment.
• Use company tools such as financial reports, inventory systems, scheduling, productivity, and business information systems.
• Maintain department appearance, quality, variety, safety, food safety, and sanitation standards.
• Ensure Grocery Department schedules provide excellent customer service at all times.
• Understand and manage scheduling, sales, projections, wages, hiring, training, and other management responsibilities.
• Oversee merchandise ordering, receiving, preparation, and display according to policies.
• Observe and correct unsafe conditions and record accidents as per procedures.
• Monitor inventory to prevent shrinkage and assist with physical inventory counts.
• Ensure proper use of advertising, signage, and sales promotion materials.
• Comply with all regulations and company policies.
• Maintain security standards.
• Complete required training courses.
• Recognize accomplishments and provide constructive feedback to improve customer satisfaction and sales.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Strong interpersonal, organizational, communication, and customer service skills.
• Understanding of store operations preferred.
• Willingness to learn multiple tasks and technical skills.
• Problem-solving skills using technical information.
• Leadership ability to direct others.
• Must meet minimum age requirements.
• Physical ability to perform job duties with or without accommodations.
• Certification as Food Safety Manager or ability to attain within 90 days.

Physical Requirements

• Proficiency in using computers and communication systems.
• Ability to use handheld devices for orders, scans, and inventory.
• Stand and walk frequently, lift up to 100 lbs., and handle various substances.
• Perform repetitive motions and reach at various levels.
• Work in extreme temperatures for periods.
• Sufficient visual acuity for reading documents.

Food Lion is an equal opportunity employer, providing a work environment free from discrimination based on protected characteristics.