Join to apply for the FT Center Store Manager (H) role at Food Lion.
4 days ago Be among the first 25 applicants.
Address: USA-VA-Grafton-5210 George Washington H
Store Code: Store 00418 Grocery (7209841)
Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store, and throughout the organization.
Duties and Responsibilities
- Manage the Grocery Department, including hiring, training, and developing department associates.
- Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training, and conduct timely formal performance appraisals for direct reports.
- Manage labor daily and coach associates to achieve productivity expectations.
- Provide leadership and motivation within the store to promote a culture reflecting our Guiding Principles, Core Values, Vision, and Strategy.
- Support the achievement of budgeted financial and operating results.
- Create a positive shopping environment emphasizing fast, easy, flexible, and friendly customer service.
- Model outstanding customer service and use product knowledge to meet or exceed customer expectations.
- Control store expenses through proper ordering, supplies, and equipment care.
- Utilize company tools such as financial reports, inventory systems, scheduling, and business information systems.
- Maintain department appearance, quality, safety, sanitation, and food safety standards.
- Ensure Grocery Department schedules provide excellent customer service at all times.
- Understand and manage scheduling, sales, projections, hiring, training, and other management tasks.
- Ensure proper handling of merchandise in accordance with policies.
- Address unsafe conditions and record/report accidents per procedures.
- Monitor inventory and shrink, coaching staff to recognize and prevent losses.
- Assist with bi-annual physical inventories.
- Ensure proper use of advertising and sales promotion materials.
- Comply with all regulations and company policies.
- Maintain security standards.
- Complete required training courses.
- Recognize accomplishments and provide constructive feedback.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Understanding of store operations preferred.
- Willingness to learn multiple tasks and technical skills.
- Problem-solving skills with technical information.
- Leadership ability.
- Must meet minimum age requirements.
- Ability to meet physical requirements with or without accommodations.
- Certification as Food Safety Manager or ability to obtain within 90 days.
Physical Requirements
- Ability to use computers and communication systems.
- Stand and walk frequently.
- Push/pull up to 2000 lbs. with equipment.
- Perform repetitive motions.
- Lift up to 15 lbs. continuously, 25 lbs. frequently, and up to 100 lbs. on occasion.
- Handle cleaning and packaging substances.
- Reach and grasp at various heights.
- Work in extreme temperatures for periods.
- Visual ability to check documents.
Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or expression.