FT Center Store Manager (H)

Food Lion; Blacksburg (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated FT Center Store Manager to oversee store operations and drive financial success. In this dynamic role, you will manage the grocery department, lead a team of associates, and ensure exceptional customer service. Your leadership will foster a positive shopping environment, while your organizational skills will help maintain compliance and operational excellence. If you are passionate about retail and thrive in a fast-paced environment, this opportunity is perfect for you to make a significant impact in the community.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, and communication skills.
• Leadership skills to direct others.

Responsibilities

• Manage the Grocery Department, including hiring and training associates.
• Provide leadership and motivation within the store.
• Ensure compliance with regulations and company policies.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Skills

Problem-Solving Abilities

Leadership Skills

Education

High School Diploma or Equivalent

Tools

Financial Reports

ACIS

Scheduling Tools

Job description

Join to apply for the FT Center Store Manager (H) role at Food Lion

Address: USA-VA-Blacksburg-801 Hethwood Blvd

Store Code: Store 02573 Managers (7233971)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store, and throughout the organization.

Duties And Responsibilities

• Manage the Grocery Department, including hiring, training, and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training, and conduct timely formal performance appraisals for direct reports
• Manage labor daily and coach associates to meet productivity expectations
• Provide leadership and motivation within the store to promote a culture reflecting our Guiding Principles, Core Values, Vision, and Strategy
• Support the achievement of budgeted financial and operating results
• Maintain a positive shopping environment with fast, friendly, and flexible customer service
• Model outstanding customer service and use product knowledge to meet or exceed customer expectations
• Control store expenses through proper ordering and care of supplies and equipment
• Utilize company tools like financial reports, ACIS, scheduling, productivity, and business information systems
• Ensure department appearance, quality, safety, sanitation, and compliance are maintained
• Write schedules to ensure excellent customer service at all times
• Understand scheduling, sales, projections, hiring, training, and other management functions
• Oversee ordering, receiving, preparation, and display of merchandise according to policies
• Identify and correct unsafe conditions and report accidents
• Monitor shrink and conduct inventory counts
• Utilize advertising and signage effectively
• Ensure compliance with regulations and company policies
• Maintain security standards
• Complete required training courses
• Recognize accomplishments and provide coaching to improve customer satisfaction and sales
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Understanding of store operations preferred
• Willingness to learn multiple tasks and technical skills
• Problem-solving abilities using technical information
• Leadership skills to direct others
• Must meet minimum age requirements
• Physical ability to perform job functions, with or without accommodations
• Certification as a Food Safety Manager or ability to attain within 90 days

Physical Requirements

• Proficiency in using computers and communication tools
• Ability to stand, walk, push/pull, bend, lift, and handle substances as described
• Meet activity standards and tolerate working in extreme temperatures
• Sufficient visual ability to check documents

Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.