FT Center Store Lead

Hannaford; City of Troy (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the retail sector is seeking a dedicated and customer-focused professional to join their team. This role involves ensuring the highest standards of department appearance, quality, and safety while fostering strong customer relations. The ideal candidate will demonstrate effective leadership and communication skills, guiding associates to deliver exceptional service. Join a company that values local produce and sustainability, and be part of a team that is committed to excellence in the grocery industry. If you are passionate about customer service and retail operations, this opportunity is perfect for you.

Qualifications

• Understanding of store operations and merchandising techniques required.
• Effective communication, customer service and selling skills.

Responsibilities

• Supervise performance of all duties and responsibilities of associates.
• Role model outstanding customer service and offer solutions.
• Maintain accurate records of production, shrink, sales, and inventory.

Skills

Store Operations Understanding

Merchandising Techniques

Interpersonal Skills

Leadership

Customer Service

Job description

Category/Area of Expertise: Retail Operations
Job Requisition: 430102
Address: USA-NY-Troy-Nine 126Th Street
Store Code: Store 08336 Grocery (5150519)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

PRIMARY PURPOSE

• Perform duties that ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
• Demonstrate a strong culture in support of Hannaford Strategy.
• Build customer relations and provide enthusiastic customer awareness.

DUTIES AND RESPONSIBILITIES

• Supervise performance of all duties and responsibilities of all associates in Center Store as/when assigned by management.
• Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer's expectations.
• Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Support all operational aspects of Center Store operations as delegated by management
• Aid in growing sales through effective merchandising strategies.
• Adhere to all of the standard practices in the Center Store Standard Practices Manual.
• Ensure that Center Store conditions involving department appearance, quality, safety, and food safety are consistently maintained at the highest level.
• Receive, store, process and merchandise all products in accordance with established department standard practices.
• Maintain accurate records of production, shrink, sales, and inventory.
• Cut, mark and stock product, as required.
• Assist in communicating department and company policies to associates.
• Perform various department functions as needed to meet production and customer service guidelines.
• Perform all other duties and responsibilities as assigned.

QUALIFICATIONS

• Understanding of store operations and merchandising techniques required.
• Effective interpersonal and organizational skills.
• Ability to lead and direct others.
• Effective communication, customer service and selling skills.
• Must meet minimum age requirements.

Physical Requirements

• Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
• Meet established volume/activity standards.
• Stand or walk 100% of the time.
• Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
• Frequent bending, kneeling and squatting.
• Able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
• Ability to use computers, calculators and communication systems required to perform the job functions.

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.