FT Call Center Billing Representative - Work From Home

California Jobs; Duarte (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Full-Time Call Center Billing Representative to work remotely. This role involves managing patient inquiries, resolving issues efficiently, and providing excellent customer service in a supportive environment. Candidates should possess strong communication skills with a preference for previous customer service experience.

Benefits

Competitive salary and benefits

Opportunity for career advancement

Fully remote work

Extensive training provided

Supportive work environment

Qualifications

• Must be punctual and available for scheduled shifts.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage a high volume of incoming calls in a remote environment.
• Address patient inquiries with a friendly approach.
• Resolve customer issues while adhering to client rules.

Skills

Strong phone skills

Listening skills

Exceptional communication skills

Ability to handle high call volume

Job description

FT Call Center Billing Representative - Work From Home

Employer Industry: Customer Service

Why consider this job opportunity:
- Competitive salary and comprehensive benefits package
- Opportunity for career advancement and growth within the organization
- Fully remote work position, providing flexibility and work-life balance
- Supportive and collaborative work environment
- Extensive training provided to ensure success in the role

What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls in a remote call center environment
- Address patient inquiries and concerns with a friendly and empathetic approach
- Redirect calls to appropriate billing departments as necessary
- Resolve customer issues while adhering to client rules and expectations
- Follow up on requests, which may involve contacting alternate parties or sending information via email or fax

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Strong phone and listening skills to effectively communicate with patients
- Exceptional written and verbal communication skills
- Ability to work in a fast-paced environment and handle a high volume of calls
- Previous experience in a customer service role preferred

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related service or billing environment
- Familiarity with billing procedures and patient inquiries
- Proficiency in using computer systems and software for call management

#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #TrainingProvided

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About the company

Notice

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