FT Brand Ambassador

Ralph Lauren Corporation; Auburn (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in premium lifestyle products seeks Full-Time Brand Ambassadors in Auburn, WA. Candidates will provide exceptional customer experiences while supporting sales initiatives and engaging with the community. Ideal applicants should have retail experience and strong communication skills, with opportunities for career advancement.

Benefits

Robust benefits package

Above-market time off

Flexible working arrangements

Incentive compensation

Varied learning opportunities

Qualifications

• Retail experience or similar industry experience preferred.
• Ability to communicate effectively with customers.
• Proven track record of building positive relationships.

Responsibilities

• Deliver a personalized and inspiring shopping experience.
• Support the execution of company initiatives.
• Engage in community outreach and client initiatives.

Skills

Retail experience

Communication

Planning and prioritization

Job description

Pay Range:

The pay range for this job is $16.66 - $21.13 per hour; actual pay is dependent on experience and geographic location.

Benefits:

Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation, where applicable, and varied learning opportunities.

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups, and Celebration.

Position Overview

Full-Time Brand Ambassadors have a customer-first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren, where you can begin to write your Next Great Chapter.

• Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
• Supports the store in the execution of company initiatives
• Supports and participates in team training to execute business results
• Creative in thinking of new ways to engage clients and reach out to a wider client base
• Is the ideal representative of the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Engages in store client initiatives and community outreach
• Champion of RL core values
• Embraces RL "More ways to shop" and new technology
• Supports a collaborative environment with the customer at its core
• Engages in networking and sourcing talent
• Provides ongoing feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Maintains exceptional productivity standards through store execution
• Upholds all company policies and procedures
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Experience, Skills & Knowledge

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move, and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel (as required)
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers.
• Planning and prioritization/time management skills

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.