FT Bellperson at "The Skirvin Hilton Hotel" in OKC

Hilton Worldwide, Inc.; Oklahoma City (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a leading global hospitality company as a Bellperson, where you'll play a vital role in delivering exceptional guest experiences. In this full-time position, you'll greet guests, assist with luggage, and ensure a smooth and welcoming environment at the hotel. This role is perfect for those who are passionate about hospitality, teamwork, and providing outstanding service. With a commitment to quality and integrity, you'll be part of a dynamic team dedicated to creating remarkable experiences for guests. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is for you!

Qualifications

• Strong customer service skills with a focus on guest experience.
• Ability to work in a team and adapt to various situations.

Responsibilities

• Greet and escort guests, handling luggage with care.
• Respond to guest inquiries and maintain a welcoming environment.
• Assist with room moves and special luggage deliveries.

Skills

Customer Service

Teamwork

Dependability

Adaptability

Education

High School Diploma

Job description

Job Description - FT Bellperson at "The Skirvin Hilton Hotel" in OKC (HOT0BKVZ)

Job Description

FT Bellperson at "The Skirvin Hilton Hotel" in OKC (

Job Number:

HOT0BKVZ )

Work Locations

Work Locations

: Hilton Skirvin Oklahoma City One Park Avenue Oklahoma City 73102

A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Schedule

: Full-time

Brand : Hilton Hotels & Resorts

Job

Job

: Guest Services, Operations, and Front Office