FT Bell Attendant/Shuttle Driver: Hotel Landing

Sage Restaurant Group; Minnesota; On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading boutique hotel as a Bell Attendant/Shuttle Driver where you will provide exceptional service to guests. Your role will involve greeting guests, assisting with luggage, and ensuring a smooth check-in experience. This position offers opportunities for personal growth in a vibrant hospitality environment.

Benefits

Sage Hotel & Restaurant discounts across the US

Qualifications

• No prior experience required.
• Basic customer service skills needed.

Responsibilities

• Meet and greet guests arriving via various transportation modes.
• Assist guests with luggage retrieval and parking.
• Provide directions and information as needed.

Skills

Customer Service

Fluency in English

Knowledge of Local Establishments

Driving Skills

Education

High School diploma or equivalent

Job description

FT Bell Attendant/Shuttle Driver: Hotel Landing Wayzata, Minnesota Apply Now

The Hotel Landing is the newest, most exciting boutique hotel in Wayzata. Located on the shores of Lake Minnetonka, just 15 miles from downtown Minneapolis, it offers a unique lifestyle destination with modern architecture and vibrant urban energy.

Working at Hotel Landing is more than a job—it's a calling. It combines career growth with a revolutionary approach to hospitality. Every team member plays a vital role in redefining quality service for our guests, clients, partners, and each other.

We seek passionate, competitive, and exceptional hospitality professionals who are achievers and leaders. In return, we provide unparalleled opportunities for responsibility, integrity, personal growth, and a rewarding career.

Job Overview

Under general supervision, provides bell and valet services to hotel guests, ensuring their satisfaction and comfort by responding promptly and courteously to requests. Assists the Doorman in greeting all guest arrivals and departures.

Responsibilities

1. Meet and greet all guests arriving via various transportation modes.
2. Assist guests with luggage retrieval from vehicles.
3. Note existing vehicle damage on key tags.
4. Escort guests and luggage into the lobby for registration.
5. Explain valet parking procedures and fees.
6. Direct guests to the registration area for check-in.
7. Park vehicles securely, marking key tags with location, guest name, license plate, and vehicle type.
8. Drive vehicles safely and efficiently.
9. Provide directions and information as needed.
10. Assist guests with opening vehicle doors.
11. Address guest questions and issues regarding transportation, hotel services, and local attractions.
12. Help unload luggage and transport it to guest rooms, using luggage carts if necessary.
13. Maintain professionalism and courtesy at all times.
14. Greet guests within 5 feet in public areas.
15. Take initiative to assist and answer questions throughout the hotel.
16. Demonstrate confidence, energy, and enthusiasm.
17. Engage in continuous training and personal development related to hospitality and technical skills.
18. Learn about other hotel departments to provide better service.
19. Offer ideas for improvement and recognize good performance.
20. Use empowerment to exceed expectations and resolve conflicts.
21. Work as part of a team to ensure guest satisfaction.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None required

Knowledge/Skills

Basic customer service skills; fluency in English (spoken and written); knowledge of local establishments and community; ability to drive automatic and manual vehicles; valid driver’s license; clean driving record.

Physical Demands

Must be able to see objects and people at various distances, grasp handles, carry bundles, lift packages up to 65 lbs, and perform prolonged standing, walking, and stairs climbing. Exposure to outdoor elements may occur.

Reasonable accommodations can be provided for individuals with disabilities.

The Perks:

Sage Hotel & Restaurant discounts across the US.