FT Bakery Lead

Hannaford; New London (NH); On-site; USD 23,000 - 33,000; Full time

Job summary

Hannaford Bakery seeks a capable lead to manage department operations when managers are absent. You will ensure policy compliance, supervise duties, and train associates while maintaining a clean, safe, and customer-focused environment.

You will develop product knowledge across bakery items and work with the team to meet performance targets. The role emphasizes teamwork, excellent communication, and adherence to safety standards.

Qualifications

• Effective communication, customer service, and selling skills are required.
• Strong interpersonal skills and ability to work in a team environment are essential.
• Willingness to learn multiple tasks and meet age-related job functions.

Responsibilities

• In the absence of the department manager and the assistant department manager, lead the department operations in accordance with established department standard practices.
• Comply with all company policies, procedures, and government regulations.
• Utilize store systems such as Productivity Management, Scheduling, CAO, and RF Unit.
• Treat all co-workers with fairness, dignity, and respect.
• Meet or exceed all applicable Management Planning guidelines.
• Develop product knowledge in Bakery (rolls, desserts, cakes, muffins, bagels, coffees, etc.).
• Assist in training other associates when assigned.
• Maintain a neat, well-groomed appearance and adhere to appearance policy.
• Maintain solid communication in the department and across the organization.
• Support safety standards and report equipment issues or maintenance needs.
• Observe and maintain sanitation and food safety standards.

Skills

Effective communication

Customer service

Selling skills

Interpersonal skills

Learn multiple tasks

Minimum age requirement

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 551311

Address: USA-NH-New London-295 Newport Road

Store Code: Store 08246 Bakery (5150262)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

• In the absence of the department manager and the assistant department manager, lead the department operations in accordance with established department standard practices.


• Comply with all company policies procedures and government regulations.


• Utilize retail store systems that support job functions which include but not limited to: Productivity Management, Scheduling, CAO and RF Unit.


• Treat all co-workers with fairness, dignity, and respect.


• Meet or exceed all applicable Management Planning guidelines.


• Develop product knowledge in all areas of Bakery department (rolls, desserts, cakes, muffins, bagels, coffees, platters, etc....).


• Assist in training other associates when assigned.


• Maintain a neat, well-groomed personal appearance at all times; comply with company personal appearance policy.


• Maintain solid communication in the department and throughout the organization.


• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.


• Observe and maintain company sanitation and food safety standards.


• Perform all other duties as assigned.

QUALIFICATIONS

• Effective communication, customer service, and selling skills.


• Effective interpersonal skills and desire to work in a team environment.


• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.


• Must meet minimum age requirements to perform specific job functions.

Physical Requirements

• Ability to use computers and other communication systems required to perform the job functions.


• Meet established volume activity standards.


• Perform repetitive grasping, pinching, squeezing and hand/arm motions while standing/walking the majority of the shift.


• Lift up to 30 pounds 40% of the time and up to 40 lbs. occasionally.


• Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion.


• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.


• Use their hands to operate controls, feel objects and use tools to prepare products.


• Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.

PREFERRED REQUIREMENTS

• Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer's expectations.


• Supervise performance of all duties and responsibilities of all bakery associates as/when assigned by management


• Use good judgment in the delegation, assignment and follow-up required for the efficient performance in the department.


• Greet and assist customers with locating and selecting products.


• Frost, base ice and decorate all varieties of cakes. Personalize when necessary


• Package and display products according to standard practice and our automated production program, taking customer demands into consideration.


• Perform assigned tasks such as replenishing merchandise, preparation of products according to prescribed standards


• Process merchandise properly, paying special attention to rotation of products according to prescribed standards.


• Retrieve and organize bakery product loads.


• Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.


• Maintain accurate, neat records of production, shrink, sales and inventory.


• Wash, rinse and sanitize equipment in accordance with company guidelines.


• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $ 17.35 - $24.75 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.