FT Attendant-Room

Hilton; Boston (MA); On-site; USD 19,000 - 28,000; Full time

Job summary

Hilton is seeking a Room Attendant to maintain guest room cleanliness and respond to guest needs across the hotel. The role emphasizes delivering outstanding service and supporting hotel profitability through diligent housekeeping tasks.

Responsibilities include making beds, cleaning bathrooms, dusting, vacuuming, linen changes, and stocking supplies, with additional deep cleaning and turn-down duties as required. Strong guest focus and teamwork are essential.)

Qualifications

• Hospitality-focused and guest-service driven.
• Demonstrates Integrity, Leadership, Teamwork, and Ownership.
• Works with urgency and discipline.
• Demonstrates Quality, Productivity, Dependability, and Adaptability.
• Customer focus and teamwork are essential.

Responsibilities

• Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities as needed.
• Perform deep cleaning tasks as needed.
• Stock, maintain and transport housekeeping supply cart daily.
• Dispose of trash and recyclables and respond to guest requests in a timely, friendly manner.
• Perform guest turn down service, as needed.

Job description

Responsibilities

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

Job Description

What will I be doing?

Responsibilities

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

Qualifications

What are we looking for?

Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability