FT - AM - Public Space Attendant - Westin Tempe

Crescent Hotels & Resorts; Tempe (AZ); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Team Member and Family Discounts

Flexible Schedules

Career Growth & Development

Insurance Benefit Available

401k Plan and Company Match

Vacation Pay / Sick Pay

Holiday Pay

Recognition Programs

Tuition Reimbursement

Job summary

The Westin Tempe, part of Crescent Hotels & Resorts, is seeking a FT - AM - Public Space Attendant to join our Housekeeping Team. This role involves cleaning and maintaining public areas, delivering exceptional guest service, and supporting the team with a positive, professional attitude.

We value team collaboration, safety, and guest satisfaction. Flexible schedules, health benefits, and growth opportunities are offered to full-time associates. Join us and shine in your hospitality career.

Qualifications

• Must be able to communicate in English.
• Self-starting personality.
• Maintain a professional appearance at all times.
• Can communicate well with guests.
• Willing to pitch-in and help co-workers as a team.
• Working knowledge of chemical cleaning agents and operation of cleaning equipment.
• Ability to reach, scrub, bend, stoop, stand and walk for extended periods.
• Lift up to 75 lbs and push/pull carts up to 100 lbs.
• Understand and follow directions under limited supervision.

Responsibilities

• Serve guests in a friendly, courteous and timely manner while maintaining a clean environment.
• Work with teammates to ensure high guest satisfaction and smooth operations.
• Assist in hotel public spaces to support exceptional service standards.

Skills

English

Self-motivation

Professional appearance

Guest interaction

Team player

Cleaning experience

Physical stamina

Follow directions

Job description

The Westin Tempe is looking for a FT - AM - Public Space Attendant to join our amazing Housekeeping Team!

Hours/Shifts - AM availability - including weekends and holidays

Summary of Benefits

• Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
• Flexible Schedules
• Career Growth & Development
• Insurance Benefit Available for both Full Time and Part Time Team Members
• 401k Plan and Company Match Program
• Vacation Pay / Sick Pay - Full Time and Part Time Team Members
• Holiday Pay - Full Time Team Members
• Amazing Recognition Programs/Giving Back - Community Outreach
• Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

As a Public Space Attendant, you'll be part of a great team of helpful people who are passionate about delivering exceptional service. You'll have the support and collaboration of your colleagues as you work together to provide a clean and comfortable environment for our guests.

This role takes part in servicing our guests around our beautiful Hotel. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

If you are outgoing and are looking for great benefits, please join our Amazing Team!

Required Skills and Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to \"pitch-in\" and help co- workers with their job duties and be a team player.
• Working knowledge of chemical cleaning agents and operation of various cleaning equipment.
• Ability to extend arms, scrub, bend, stoop, and stand and walk public areas for extended periods of time.
• Requires lifting up to 75 lbs. and ability to push and/or pull wheeled carts weighing up to 100 lbs.
• Ability to understand and follow directions, and perform job functions under limited supervision.

Performance Standards

• Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
• Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
• Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Note

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an \"at will\" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.