FT - AM - Housekeeping Room Attendant - Westin Tempe

Crescent Hotels & Resorts; Tempe (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company is seeking a FT - AM Housekeeping Room Attendant to ensure cleanliness and organization of guest rooms in Tempe. Responsibilities include providing exceptional guest service and maintaining high standards in cleanliness and safety. Candidates must possess a professional demeanor and be capable of managing physical tasks. This role offers a collaborative team environment and contributes directly to guest satisfaction.

Qualifications

• Must be able to communicate in English.
• Maintain a professional appearance and manner.
• Knowledge of cleaning agents and operation of cleaning equipment.
• Ability to push and pull equipment weighing up to 100 lbs.

Responsibilities

• Maintain cleanliness and organization of guest rooms.
• Provide prompt and courteous service.
• Interact professionally with guests and associates.

Skills

Communication in English

Self-starting personality

Team player attitude

Knowledge of cleaning agents

Ability to work in confined spaces

Job description

Overview

The Westin Tempe is looking for a FT - AM Housekeeping Room Attendant to join our amazing Housekeeping Team!

Hours: AM shifts including weekends and holidays

Responsibilities

This role is responsible for maintaining the cleanliness and organization of the guest rooms while providing prompt, courteous service to ensure an exceptional guest experience. As a Room Attendant, you will be the key part of delivering both Marriott and Crescent's high standards of hospitality.

Qualifications

Required Skills and Abilities:

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment.
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.

Performance Standards

Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits: To maintain a positive guest and associate experience, your work habits should meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance. Every Crescent associate should adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Notes

Note: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. The specific examples in each section are not intended to be all-inclusive. Other job-related duties may be assigned by the associate's supervisor. This description is subject to change at the sole discretion of the Company and does not create an employment contract; all associates are at-will.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor as available from the Department of Labor.