FT Alarm Dispatcher-College Campus $21

Securitas Group; Norton (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Alarm Dispatcher to ensure seamless communication between security officers and client sites. This role involves managing incoming calls, documenting staffing issues, and providing administrative support during peak times. The company offers a supportive environment with enhanced benefits, including medical and dental insurance, 401k matching, and opportunities for continued education. If you are a reliable communicator with a passion for security, this position could be a great fit for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Employer Matching

Paid Life Insurance

Paid Time Off

Paid Uniforms

Paid Training

Employee Assistance Programs

Employee Discount Programs

Qualifications

• Minimum age of 18 years and reliable communication.
• Ability to speak, read and write English effectively.

Responsibilities

• Maintain communication with client sites and security staff.
• Document scheduling changes and staffing issues.

Skills

Effective Communication

Problem Solving

Time Management

Education

High School Diploma or G.E.D.

Tools

Automated Resource System

Telephone Communication

Job description

Job Description: Alarm Dispatcher

Schedule: Sat-Tues (Sat/Sun 0800-1600 and Mon/Tues 1600-0000)

Contract Rate: $21

Essential Functions:

1. Maintains telephone communications with client sites; receives calls from Security Officers and Field Supervisors on an established basis to acknowledge their presence and to report that the client site is secure; maintains logs of incoming calls.
2. Reports to appropriate management or scheduling staff any posts that are not staffed in a timely manner; reports call-off situations and assists supervisors in locating staff to cover open posts.
3. Fields calls from client representatives related to staffing issues and ensures immediate resolution of any problems.
4. Provides telephone back-up to administrative staff when the volume of incoming calls is heavy; maintains telephone logs and delivers messages to staff.
5. Updates scheduling records, as appropriate, when day-to-day assignments change on automated resource system, manual logs, or drag sheets; properly documents change to scheduling or security coverage requirements.
6. May be responsible for control keys and equipment or uniform inventory.
7. Performs tasks and duties of a similar nature and scope as required for assigned office.

ENHANCED BENEFITS

• Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
• 401k with Employer Matching
• Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
• Sons and Daughters Scholarship Program
• Specialized Programs for Continued Education for Security Officers
• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
• Employee Assistance Programs (EAP)
• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

MINIMUM QUALIFICATIONS

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Ability to effectively speak, read and write English.
• High school diploma or G.E.D.
• Some client sites require at least 1 year of prior security experience.

Securitas is a trusted security partner helping make the world a safer place. Learn more and apply today at Securitasjobs.com to see your career path!

EOE/M/F/Vet/Disabilities

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“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”