FSU Undergraduate Student Employment Work Study- Building Manager 25/26 SY

Fitchburg State University; Fitchburg (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

Fitchburg State University is seeking a Building Manager for its Campus Center. This part-time position requires effective communication alongside oversight of student operations, with responsibilities including customer service, event support, and policy enforcement. Ideal candidates should be flexible, autonomous, and collaborative individuals committed to enhancing student experiences.

Qualifications

• Strong written and verbal communication skills required.
• Ability to work well autonomously and with a team.
• Flexibility to assist in various student-staffed areas.

Responsibilities

• Oversee student worker performance and facility security.
• Assist guests with reservations and provide event support.
• Enforce Campus Center policies and maintain operational oversight.

Skills

Customer Service

Communication

Teamwork

Job description

Category: Part time Student Federal Work study

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Department: Student Development

Locations: Fitchburg, MA

Posted: Jun 4, 2025

Closes: Open Until Filled

Type: PT Non-Benefited

Salary Type: Hourly

Salary Range: $15.00 - $15.00

PositionID: 188805

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About Fitchburg State University:

Fitchburg State University, located in Fitchburg, Massachusetts, is a public institution dedicated to integrating high-quality professional programs with strong liberal arts and sciences studies. Founded in 1894, the university now has more than 30 undergraduate programs and 22 master's degree programs, and 7,000 full and part-time students. We invite you to learn more about us and how we can help you achieve your educational goals.

Institutional Diversity and Social Justice

Fitchburg State University embraces a commitment to diversity, inclusion, belonging and social justice. We encourage individuals from historically underrepresented groups to apply and also those who can contribute to diversity, inclusion and equal opportunity in higher education through their teaching, research and mentorship.

Job Description:

Description

The Campus Center, housed within Hammond Hall, offers itself as a place where students can spend time socializing and expanding themselves outside the classroom. Hammond Hall houses everything from offices and services for students, to the Gallucci-Cirio Library, North Street Bistro and the Bookstore.

The Building Manager role is the highest student level position one can attain with the Hammond Campus Center, with primary responsibilities including oversight of student worker performance, facility security, and customer service and event support for all events and reservations within Hammond Hall.

Requirements:

Requirements

• Provide frontline oversight of all operations and student staff within the Campus Center
• Regularly circulate the building to assist guests with reservations, reset furniture,check in, and provide assistance to other areas in the Campus Center
• Properly enforce all Campus Center and University policiesand becomfortable addressing performance concerns with peer staff members
• Remain vigilant of the buildingand properly open and close the Campus Center
• Provide excellent customer service and event support by checking room setups, complete AV setups, and any other needs stated in the Event Management System (EMS) reservation
• Must communicate effectively and proactively with event coordinators ranging from fellow students, faculty, staff, upper administration, and external guests
• Must be knowledgeable about the physical layout of the Campus Center, along with the offices and services housed in the facility
• Able and ready to assist in other student-staffed areas when needed (i.e., Information Desk, Event Support Staff, Office Staff, etc.)
• Must be willing to work both individually and with a team
• Submit detailed shift logs of all activities that took place, whether it be equipment that was used or concerns that arose on shift
• Flexibility and the ability to work well autonomously and on a team
• Must have strong written and verbal communication skills

Additional Information:

Shift Information: Flexible
Salary: $15 per hour

Application Instructions:

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Fitchburg State University, 160 Pearl St., Fitchburg MA 01420-2697 [phone]