Job Description
The FSQA Manager leads and manages all food-safety and quality-assurance programs at the facility, ensuring compliance with federal, state, and customer requirements. Responsibilities include oversight of the Food Safety & Quality Management System, third-party certifications (e.g., SQF, Kosher, Halal), regulatory documentation, internal audits, and team supervision. The FSQA Manager serves as the designated SQF Practitioner and the company’s authorized representative for food-safety and regulatory matters and oversees the development and maintenance of a strong food-safety culture across all departments.
Roles and Responsibilities
- Serve as the facility’s primary food-safety and regulatory representative, including during recalls, inspections, third-party audits, and customer inquiries.
- Ensure full compliance with FSMA, FDA, USDA, customer specifications, and relevant third-party standards (e.g., SQF, Halal).
- Act as SQF Practitioner; chair the annual SQF Management Review and issue monthly status reports to senior leadership.
- Oversee the integrated Food-Safety & Quality Management System (HACCP/Food-Safety Plan, PCQI, SQF Food Quality Plan, sanitation, allergen, pest control, calibration, and document-control programs).
- Develop, maintain, and annually test the FDA-mandated Food-Defense Plan; function as the Food-Defense Qualified Individual and trainer.
- Lead the Crisis-Management/Business-Continuity Plan and conduct an annual simulation test.
- Reanalyze the Food-Safety Plan per regulatory requirements—or sooner if products, processes, or regulations change and document all revisions.
- Lead validation and ongoing verification of all preventive controls, retaining scientific evidence of effectiveness.
- Validate sanitation effectiveness through ATP/protein swabs, microbial testing, visual inspection, and chemical-concentration records.
- Oversee potable-water, compressed-air, and chemical-control verification, plus glass, brittle-plastic, and wood-control inspections.
- Manage foreign-material prevention systems, including metal/X-ray detector validation and performance checks.
- Oversee net-weight and fill-control verification to ensure legal and customer compliance.
- Ensure all Critical Control Points (CCPs) in the HACCP/Food-Safety Plan are validated, routinely monitored, and verified; review CCP records and elevate deviations for immediate corrective action.
- Design, implement, and review statistically valid sampling programs for raw materials, in-process products, finished goods, and environmental surfaces.
- Oversee routine in-process and finished-product quality testing programs to verify specification adherence and product consistency throughout manufacturing.
- Oversee the QA team’s coordination of routine and investigate sample shipments to ISO/IEC 17025-accredited laboratories; maintain chain-of-custody records and ensure results are promptly reviewed by a PCQI.
- Trend and analyze data from environmental monitoring, product testing, and process controls; present quarterly reports with corrective-action plans to senior leadership and the Food-Safety Team. Oversee and routinely test traceability and recall programs to meet FSMA and SQF requirements (mock recalls, full-system verification).
- Control product hold/release and non-conforming-product disposition, ensuring documented approvals and traceability.
- Investigate deviations, non-conformances, and customer complaints using root-cause analysis and CAPA methodology; verify corrective-action effectiveness.
- Maintain constant audit readiness for regulators, customers, and third-party certifiers.
- Develop and oversee FSMA Supply-Chain Program: risk-based supplier approval, verification, and record retention.
- Lead the Food-Fraud (VACCP) vulnerability assessment and mitigation program; review annually.
- Maintain certifications and supporting records for Kosher, Halal, and other specialty claims.
- Manage customer audits, documentation audits, documentation requests, and complaint investigations.
- Act as the company’s authorized regulatory representative; prepare, review, issue, and sign all food-safety and regulatory documents for customers, auditors, and agencies (e.g., Letters of Guarantee, FSMA, GMO, Prop 65, allergen, irradiation, RTE declarations), coordinating with leadership or legal counsel as needed.
- Conduct periodic reviews of all compliance statements and regulatory letters to confirm they accurately reflect the most current regulations and the company’s documented manufacturing practices and controls.
- Support Sales, Marketing, and R&D to ensu