FSQ Product Design Lead - North America

Ferrero; Chicago (IL); Hybrid; USD 113,000 - 151,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Other benefits

Job summary

Ferrero is seeking an FSQ Product Design NAM manager to define and govern product FSQ specifications across North America, ensuring compliance, safety, and quality throughout the value chain. This role links with R&D and Global Brand teams to support innovation and continuous improvement.

You will embed FSQ requirements from concept to launch, monitor performance with KPIs, and drive improvements across product categories.

Qualifications

• Bachelor’s degree in Food Science, Food Micro, Food Engineering, Chemistry, or related technical field is required (Master’s preferred).
• 7+ years of experience in Food Safety, Quality, R&D, or Product Development within food manufacturing.
• Strong knowledge of FSMA, food safety, quality standards, and product specification systems.
• Experience supporting product innovation and new product development processes.
• Demonstrated ability to analyze data, manage KPIs, and translate insights into actionable improvements.
• Proven experience working cross-functionally with R&D, manufacturing, and supply chain teams.

Responsibilities

• Define and maintain FSQ product specifications, guidelines, and methodologies across product categories.
• Ensure consistency and standardization of FSQ rules (shelf-life, sensorial evaluation, compliance criteria).
• Lead continuous improvement initiatives based on plant feedback, inspections, and consumer insights, non-conformance and out-of-specification data.
• Collaborate with R&D, Product Groups, and cross-functional teams to embed FSQ requirements into new product development and product modifications.
• Support product innovation by identifying FSQ risks and ensuring mitigation strategies during development and industrial trials.
• Monitor and analyze FSQ product performance through KPIs and dashboards; provide insights and recommendations.
• Support and contribute to management of non-conformities, incidents, and specification deviations.
• Provide FSQ expertise and guidance for decision-making.
• Ensure alignment with Global FSQ, Industrial, and Supply Chain stakeholders.
• Contribute to FSQ-related investment decisions and product development processes.

Skills

FSQ product design

Data analysis

KPIs

Cross-functional teams

Regulatory knowledge

Root cause analysis

Education

Bachelor’s degree in Food Science or related

Master’s degree preferred

Job description

Ferrero is seeking an FSQ Product Design NAM manager to define and govern product FSQ specifications across North America, ensuring compliance, safety, and quality throughout the value chain. This role links with R&D and Global Brand teams to support innovation and continuous improvement.

You will embed FSQ requirements from concept to launch, monitor performance with KPIs, and drive improvements across product categories.