FSO - Insurance - Life & Group Transformation - Technology Consulting - Senior

EY; Grand Rapids (MI); On-site; USD 103,000 - 188,000; Full time

Job summary

EY is seeking a Senior Consultant to join our engagement teams and deliver consulting services across life insurance value chains. You will lead platform delivery, coordinate cross-functional activities, and drive value through modernization and digital tools.

You’ll work with clients on policy administration, underwriting, and claims, while mentoring teammates and promoting best practices in Agile delivery. EY offers growth and a collaborative culture across the US.

Qualifications

• Bachelor's degree and 6 years of relevant experience.
• 3+ years in Life, annuity and Group benefits.
• Delivery on policy administration platforms (FAST, FINEOS, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro or similar).
• Knowledge of Life & Annuity value chain: product config, underwriting, policy administration, servicing, claims.
• Program/project management in onshore/offshore models with vendors.
• Hands-on with platform configuration and integration including APIs, middleware, data migration.
• Excellent business, communication and presentation skills.
• Strong writing, presentation, analytical and interpersonal skills.
• Comfortable speaking to executives.
• Proficiency with PowerPoint and Excel.
• Experience with Scrum, Kanban, SAFe.
• Willingness to travel up to 50%.

Responsibilities

• Lead delivery of platform solutions aligned with objectives and standards.
• Manage delivery planning, scope, risks, and milestones across teams.
• Coordinate platform configuration, integration, and implementation across business, tech and vendors.
• Translate business requirements into delivery plans and roadmaps.
• Ensure solutions align with architecture, security, regulatory and ops goals.
• Monitor health and delivery performance; drive risk mitigation and issue resolution.
• Coordinate onshore and offshore teams to deliver quality outcomes.
• Support governance forums with status updates and insights.
• Promote Agile/SAFe delivery, testing, release, DevOps, and readiness.
• Mentor juniors and foster continuous improvement.

Skills

Project management

Agile

Scrum

Kanban

SAFe

Stakeholder management

Communication

Presentation

Writing

Analytical

Interpersonal skills

PowerPoint

Excel

APIs

Data migration

Education

Bachelor's degree

Advanced degree

Tools

FAST (Verisk)

FINEOS AdminSuite

ALIP

OIPA

DXC wmA/CyberLife

EXL LifePro

Job description

Location: Anywhere in Country

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

EY is seeking a Senior Consultant to join EY engagement teams, deliver consulting services and develop business with our clients: the largest providers of life insurance, group benefits and retirement. Our Business Transformation and Growth (BTG) practice helps our clients to reimagine, modernize and disrupt how they succeed in the market and create long-term, sustainable value.

In this role, you will help our clients achieve their desired goals and business objectives. In return, you can expect to learn leading practices in technology transformation, delivery, and gain exposure to solving a variety of complex business challenges using digital and transformational tools, methods, and technologies. You will gain exposure in all areas of the insurance value chain including, but not limited to: product development, sales/distribution, new business/underwriting, policy administration, and claims.

Your Key Responsibilities

• Lead the delivery of platform solutions, ensuring alignment with business objectives, architecture standards, and program commitments.
• Manage delivery planning, execution, scope, dependencies, risks, issues, and milestones across cross-functional teams.
• Coordinate platform configuration, integration, and implementation activities across business, technology, and vendor teams.
• Partner with client stakeholders to translate business requirements into actionable delivery plans and roadmaps.
• Ensure solutions align with enterprise architecture, security standards, regulatory requirements, and operational objectives.
• Monitor program health and delivery performance, proactively driving risk mitigation and issue resolution.
• Coordinate onshore and offshore teams to deliver quality outcomes and achieve program objectives.
• Support governance forums and stakeholder communications by providing status updates, delivery insights, and recommendations.
• Promote best practices in Agile/SAFe delivery, testing, release management, DevOps, and operational readiness.
• Mentor junior team members and contribute to continuous improvement, knowledge sharing, and delivery excellence.

To qualify for the role, you must have

• A Bachelor's degree and 6 years of relevant working experience
• 3+ years’ experience across any of the following lines of insurance: Life, annuity, and Group benefits
• Experience in supporting with delivery on one or a combination of the following policy administration platforms: FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS
• Working knowledge of the Life & Annuity value chain, including product configuration, new business/underwriting, policy administration, servicing, and claims
• Program, project, or workstream management experience in an on-shore/off-shore delivery model, working with clients and third-party vendors
• Hands-on familiarity with platform configuration and integration, including APIs, middleware, and data migration
• Excellent business, communication and presentation skills
• Strong writing, presentation, conceptual, analytical, and interpersonal skills
• Comfortable with speaking to larger audiences and executive level professionals
• Demonstrated proficiency with PowerPoint and Excel
• Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices.
• Willingness to travel up to 50% to meet client needs, as needed

Ideally, you’ll also have

Advanced degree in Computer Science, Management Information Systems, Engineering, Business, Economics or related disciplines

What We Look For

We're looking for well-rounded, technical, and intellectually curious individuals with an entrepreneurial spirit and a genuine desire to influence entire insurance industries. You'll need great analytical, written and verbal communication skills, the ability to handle new responsibilities and challenges, and to thrive in a fast-paced environment.

What We Offer You

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $122,900 to $204,900
• Bay Area California offices - $128,100 to $213,400
• All other offices locations in the US, including Sacramento - $102,500 to $187,900
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at [e-mail].