FSI/Senior Consultant - Insurance – Business Process Optimization & Automation - Business Consulting

Infosys Limited; Boston, Bridgewater, Chicago (MA, MA, IL); On-site; USD 93,000 - 119,000; Full time

Job summary

A leading consulting firm is looking for a Senior Consultant specializing in Insurance to optimize business processes and implement automation solutions. This role requires a strong background in insurance operations and the ability to lead teams effectively. Ideal candidates will possess excellent client management skills and a proven track record of consulting experience. The position offers the opportunity to contribute to innovative projects across multiple lines of insurance.

Benefits

Medical, Dental, Vision, Life Insurance

Disability coverage

401(k) plan

Qualifications

• 5+ years of relevant experience, including 2+ years in consulting.
• Experience in insurance business processes across multiple lines.
• Strong strategic, collaborative, multitasking, stakeholder engagement skills.

Responsibilities

• Leading teams on insurance business process optimization.
• Client relationship management and delivery of high-quality outputs.
• Mentoring team members and engaging in practice-building activities.

Skills

Process discovery

Process Assessment

Client relationship management

Stakeholder engagement

Agile methodologies

Education

Bachelor’s degree or equivalent

MBA or advanced degree

Tools

BPMN tools

UiPath

BluePrism

Automation Anywhere

Pega Robotics

Job description

FSI/Senior Consultant - Insurance – Business Process Optimization & Automation - Business Consulting Senior Associate - Business Consulting

Boston, MA, Bridgewater, NJ, Chicago, IL

Country: USA

Salary range: $93,500 - $118,500

Domain: Consulting

Interest Group: Skills

Company: ITL USA

Requisition ID: 133870BR

Senior Consultant, Insurance – Business Process Optimization & Automation North America

About the Role

The applicant should have experience advising Insurance client executives, both business and IT, and leading teams on Insurance Business process optimization and Automation consulting engagements. Key qualifications include:

• Experience with Insurance Business Processes across multiple lines such as Life, Annuities, Brokerage, Property & Casualty, Group Benefits, Disability Insurance, and Long Term Care.
• Experience in the insurance value chain including Underwriting, Claims, New Business, and Policy Servicing.
• Proficiency in Process discovery, Process Assessment, and identifying opportunities for process improvement and automation.
• Experience in current and future state process mapping and solution creation.
• Implementation of intelligent automation capabilities such as RPA, RDA, IDP/iOCR, AI/ML, Chat BOTS, and GenAI.
• Experience with BPMN tools like IBM Blue Works, Visio, etc., and automation platforms such as UiPath, BluePrism, Automation Anywhere, Pega Robotics, and Appian.
• Skills in SharePoint, PowerBI, JIRA, Trello, and ADO.

Qualifications

• Bachelor’s degree or equivalent; MBA or advanced degree preferred.
• 5+ years of relevant experience, including 2+ years in consulting.
• Strong strategic, collaborative, multitasking, stakeholder engagement, and relationship-building skills.
• Experience working in Agile, Scrum, or Kanban methodologies.

Additional Responsibilities

• Client relationship management and delivery of high-quality outputs.
• Mentoring team members and engaging in firm and practice building activities.
• Travel to client sites as required.
• Eligibility to work in the US without sponsorship; no immigration sponsorship provided.

Benefits

• Medical, Dental, Vision, Life Insurance
• Disability coverage, Reimbursement Accounts
• 401(k) plan

About Us

Infosys Consulting is a global management and technology consulting practice, offering end-to-end solutions, a flat organizational structure, and a global culture. We enable digital transformation and continuous learning for our employees, with a focus on innovation and client impact.