Fruit Expert and Designer

Edible Arrangements; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Edible Arrangements in Austin, TX is seeking a Fruit Expert and Designer to craft fresh, beautiful fruit arrangements and deliver friendly customer service. You will take orders by phone, in person, and online, ensuring accuracy and timely fulfillment.

You will design fruit bouquets, dipped fruit boxes, platters, and dessert boards that showcase quality while following company standards and portion controls. This is a tipped role with potential to earn additional income from customer tips.

Qualifications

• High school diploma or equivalent preferred.
• Basic computer skills, including familiarity with Microsoft Office and point-of-sale systems.
• Willingness to learn and follow quality, cleanliness, and food safety standards.
• Strong customer service skills, with the ability to build lasting relationships and customer loyalty.
• Ability to handle challenging customer interactions calmly and professionally.
• Eagerness to learn all aspects of the role and grow with the position.
• Punctual and dependable, able to work scheduled shifts consistently.
• Open to feedback and coaching from supervisors and managers.
• Strong verbal and written communication skills.
• Positive attitude and comfort working in a fast-paced, dynamic environment.

Responsibilities

• Greet customers and suggest products to enhance their experience.
• Accept and process orders across phone, in-store, and online channels.
• Design and prepare Edible Arrangements products following company standards.
• Follow food safety and sanitation standards during prep, packaging, and handling.
• Keep the work area clean and organized, including trash removal and equipment cleaning.
• Work with the team to keep store tasks on schedule.
• Take direction from store leadership and assist as needed.

Skills

Strong customer service

Verbal and written communication

Punctual and dependable

Open to feedback

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Point-of-sale systems

Job description

Job Summary

As a Fruit Expert and Designer at Edible Arrangements, you'll play a key role in creating fresh, beautiful fruit arrangements while delivering top-notch customer service. You'll take customer orders by phone, in person, and online, making sure every order is processed accurately and fulfilled with care. Beyond customer service, you'll design and prepare fruit bouquets, dipped fruit boxes, platters, and dessert boards that elevate the in-store experience.

• Greet and engage every customer to understand their needs and offer product suggestions that enhance their experience
• Accept and process orders accurately across phone, in-store, and online channels, ensuring everything is properly recorded
• Design and prepare Edible Arrangements products - including fruit bouquets, dipped fruit boxes, platters, and dessert boards - following company standards and portion guidelines
• Follow all food safety and sanitation standards during preparation, packaging, and handling
• Keep the work environment clean and organized, including routine tasks like taking out trash and cleaning equipment, utensils, and workstations
• Work as part of a team to keep store tasks running smoothly and on schedule
• Take direction from store leadership and assist with additional tasks as needed

Job Summary

As a Fruit Expert and Designer at Edible Arrangements, you'll play a key role in creating fresh, beautiful fruit arrangements while delivering top-notch customer service. You'll take customer orders by phone, in person, and online, making sure every order is processed accurately and fulfilled with care. Beyond customer service, you'll design and prepare fruit bouquets, dipped fruit boxes, platters, and dessert boards that elevate the in-store experience.

This is a tipped position - in addition to your hourly wage, you'll have the opportunity to earn tips. Working closely with customers, teammates, and store leadership, you'll help ensure every customer walks away with a positive, memorable Edible Arrangements experience.

Essential Duties And Responsibilities

• Greet and engage every customer to understand their needs and offer product suggestions that enhance their experience
• Accept and process orders accurately across phone, in-store, and online channels, ensuring everything is properly recorded
• Design and prepare Edible Arrangements products - including fruit bouquets, dipped fruit boxes, platters, and dessert boards - following company standards and portion guidelines
• Follow all food safety and sanitation standards during preparation, packaging, and handling
• Keep the work environment clean and organized, including routine tasks like taking out trash and cleaning equipment, utensils, and workstations
• Work as part of a team to keep store tasks running smoothly and on schedule
• Take direction from store leadership and assist with additional tasks as needed

Experience & Qualifications

• High school diploma or equivalent preferred
• Basic computer skills, including familiarity with Microsoft Office and point-of-sale systems
• Willingness to learn and follow quality, cleanliness, and food safety standards
• Strong customer service skills, with the ability to build lasting relationships and customer loyalty
• Ability to handle challenging customer interactions calmly and professionally
• Eagerness to learn all aspects of the role and grow with the position
• Punctual and dependable, able to work scheduled shifts consistently
• Open to feedback and coaching from supervisors and managers
• Strong verbal and written communication skills
• Positive attitude and comfort working in a fast-paced, dynamic environment

Physical And Additional Requirements

• Ability to lift, carry, and/or push objects up to 50 lbs.
• Frequent standing, walking, bending, reaching, and scooping throughout shifts
• Ability to stand for extended periods, up to 85% of a shift

All content in this job description is subject to change at the discretion of Edible Brands.