Frozen Foods Lead Clerk — Customer-First Operations Chief

Kroger Family of Companies; Los Alamos (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

Kroger Family of Companies is seeking a Department Manager for the Frozen Foods department in Los Alamos, NM. You will lead daily operations, supervise associates, and ensure outstanding customer service while achieving sales and profit goals.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to manage inventory and scheduling across shifts. Prior retail management experience is preferred for this position.

Qualifications

• Must have strong interpersonal and communication skills.
• Proficient in basic arithmetic and counting.
• Ability to remain calm and effective under pressure.
• Eligibility to work in the United States (18+).

Responsibilities

• Lead and supervise the Frozen Foods department to meet sales and profit goals.
• Communicate information clearly to associates and management.
• Schedule adequate coverage to handle customer volume.
• Train staff on product knowledge, service standards and safety regulations.
• Maintain a safe, clean, and welcoming department environment.
• Monitor inventory and execute pricing changes and promotions.

Skills

Effective communication

Basic math

Stress management

18+ years old

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is seeking a Department Manager for the Frozen Foods department in Los Alamos, NM. You will lead daily operations, supervise associates, and ensure outstanding customer service while achieving sales and profit goals.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to manage inventory and scheduling across shifts. Prior retail management experience is preferred for this position.