Frozen Foods Department Lead

Hyvee.io; Iowa; On-site; USD 42,000 - 52,000; Full time

Job summary

Hy-Vee is seeking a Frozen Foods Department Manager to lead daily operations in the Frozen Foods department. You will uphold customer service standards, supervise staff, and drive profitability while maintaining product quality and display standards.

The role requires a high school diploma or equivalent and experience in retail supervision. You will recruit, train, and evaluate employees, schedule the team, and ensure safe storage and proper temperatures for frozen goods while delivering a

Qualifications

• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
• Determines weekly work schedule and establishes a daily work plan for the department.

Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Assists customers by escorting them to products they're looking for; securing products that are out of reach; loading or unloading heavy items.
• Plans displays, promotions, and determines pre-orders.
• Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High school diploma or over one year of related work experience

Job description

Hy-Vee is seeking a Frozen Foods Department Manager to lead daily operations in the Frozen Foods department. You will uphold customer service standards, supervise staff, and drive profitability while maintaining product quality and display standards.

The role requires a high school diploma or equivalent and experience in retail supervision. You will recruit, train, and evaluate employees, schedule the team, and ensure safe storage and proper temperatures for frozen goods while delivering a